Application QA Engineer 3 (Salesforce)

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

As an Applications QA Engineer 3, you will lead and ensure the quality and reliability of software applications through rigorous manual and automated testing. Combining leadership and technical expertise, you will drive IT Applications projects to deliver high-quality systems that exceed expectations.

What You Will Do

• Drive team members to suggest ideas for innovation and ensure follow-through.
• Provide coaching and guidance to junior members to enable them to contribute more effectively
• Provide out-of-hours support as requested for incidents
• Coordinate test efforts with all affected parties, e.g., business stakeholders, other IT teams
• Contribute to Performance Feedback
• Participate in technical analysis and design review sessions
• Lead in bug and metric review meetings for stream

 

Manual
• Contribute and perform test coverage reviews
• Organize regression activity of the team and own status reporting
• Lead the complete delivery for a large project(s) with minimal support




Automation
• Can adapt to different test automation technologies and lead proof-of-concept initiatives
• Able to mentor junior resources on how to implement test automation and share best practices
• Contributes to the overall architecture of the automation framework and seeks ways to implement process improvements
• Drives self to become SME for test automation and contributes to the development of other team members
• Conducts regular peer reviews and source control PR approvals

What You Will Bring

• Essential:
• At least 5 years of solid experience in application QA/testing.
• At least 2 years of QA leadership experience.
• Proven experience in Functional, enterprise-system level testing and a strong desire to learn automated testing tools such as Selenium or Provar.
• Strong knowledge of both manual and automated testing practices.
• Ability to ensure accountability and communicate effectively with diverse teams.
• Proven record of driving results and engagement, while supporting team objectives.
• Expertise in creating, planning, and executing test strategies and test plans to promote quality in all aspects of delivery
• Amenable to work on EMEA Shift (4PM-1AM)




Desirable:
• Salesforce experience or familiarity with related enterprise systems.
• Experience with CICD pipelining for deployment (e.g., Bamboo, Jira, Git, Atlassian).
• Hands-on experience with QA tools like Provar and automation frameworks.
• Exposure to performance testing and monitoring.

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos