Applications Engineer

The Applications Engineer reports to the Applications Engineering Manager and is a primary or secondary, technical resource for the field sales force; and is responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the Trumpf Huettinger sales team and R&D departments of the product centers, as a key technical advisor and product advocate, the Applications Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Application Engineer must be able to establish and maintain strong relationships throughout the sales cycle and cooperate closely with the experts of the product centers.

• Maintain expert level of product knowledge and industry applications – e.g. Semiconductor, Display, Renewable Energy, Industrial Thin Films
• Articulate technology and product positioning to both business and technical users
• Provide design and specification development support to consultants, integrators, and distributors.
• Respond to functional and technical elements of RFIs/RFPs
• Listen, understand, and convey customer requirements to internal stakeholders; eventually leading to a client consult and presentation of proposed design and technical concepts
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
• Perform technical/ product training for sales people, estimators, and engineers at client accounts
• Assist in the design and development of new products and tools necessary to progress business objectives
• Through coordination and cooperating efforts, communicate and review client technical roadmaps to products centers and ensure there is a transparent path to 1) allow TRUMPF Huettinger development projects and new technical concepts to hit windows of opportunity and 2) consistently meet client’s technical objectives and expectations.
• Maintain accurate records of client accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
• Provide status reporting of ongoing projects and future projects.
• Travel to project sites to perform start-up, integration, and training services
• Maintain professional business relationships within client accounts.
• Support promotions and product sales at defined product trade shows and events

Experience
Basic Requirements

• Experience of 2+ years in similar engineering positions
• Read and understand vacuum system architecture, including mechanical and electrical blueprints; and have a basic understanding of electrical and control systems
• A basic understanding of systems/network communications technology – Serial, Ethernet, DeviceNet, Profibus, etc.
• Proficient in Microsoft Office and relevant administrative and industry software
• Strong communication, Interpersonal and organizational skills
• Available for Travel 25%. Experience of 6+ years in similar engineering positions

Preferred

• Customer Service or Sales Support experience.
• Proven Project Management skills.
• Application Programming Experience

Education
Bachelor’s degree or higher strongly preferred in the area of Electrical Engineering, Physics, or Material Sciences. An equivalent combination of education and aforementioned experience would be considered. Desirable industry experience includes semiconductor wafer fab equipment, vacuum coating and plasma processes, power supplies (DC, AC, and RF), Renewable Energy and induction heating.

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