Applications Engineer - Seals and Systems

Job Summary:

Flowserve is looking for a technically and commercially experienced salesperson in the office (Applications Engineer). As an Application Engineer, you are part of the Commercial Operations team located in Cormano (Milano – Italy), is assigned to supporting workload from several Customers within the Europe/Middle East/Africa territory.
You will be the single point of contact focused on customer satisfaction with regard to on-time-delivery of quotations and reduction of cycle times for order entry for assigned Customers in order to help increase the seal/system bookings.

Responsibilities & Requirements:

·       Provide quotations for Seals and Systems at market level pricing in response to RFQ's in the requested customer time frame;

·       Interpret specifications and data sheets. Understand commercial terms such as special warranty, delivery and payment terms requested by our customer;

·       Create/maintain product standardizations including price lists based on pump equipment;

·       Support Sales Engineers to achieve booking target by providing opportunities for monthly forecasting process;

·       When necessary, visit customer facilities together with the responsible Sales Engineer, meeting Customer’s personnel and Purchasing teams to build professional relationships;

·       Interact with cross-functional partners in the Manufacturing Hub to facilitate the quotation and order processes;

·       Complete contract review of purchase order, to facilitate the booking process;

·       Clarify with Customer any unclear or inaccurate information on the PO in a prompt manner;

·       Achieve quality order entry ensuring seals and auxiliary product orders are entered cleanly within a clearly specified time frame from receipt/clarification;

·       Effectively utilize the various tools as a basis for creating qualitative quotations;

Preferred Experience / Skills:

·       Bachelor’s degree in Engineering and / or 0-2 years relevant experience;

·       Experience in a similar technical/commercial role is preferred;

·       Knowledge of rotating equipment (particularly seals/pumps) is strongly recommended;

·       Excellent English verbal and written communication skills are required;

·       You are natural at building positive relationships;

·       Have strong analytical, research and problem-solving skills;

·       Have keen attention to detail;

·       Are flexible and able to cope with process changes

What we offer:

·        Friendly multicultural environment and team events

·        Life, accident and health insurance

·        Cafeteria Package

·        Career development and training opportunities