Date Posted:
2024-11-01
Country:
India
Location:
Block G&H (Tulip), 8th Floor, Embassy Tech Village, Sarjapura Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka,560103, India.
Job Title: Application Support - Treasury and Tax Technology
Experience: 2-5 Years
Shift : Flexible to work in US Time Zone
Role Overview:
Application support role with a focus on Tax and Treasury applications. Candidate must be an excellent analytical thinker and problem solver, as well as an effective communicator. Highly motivated, able to multi-task, and possess a solid work ethic with commitment to task completion in a timely manner.
On a typical day you will:
- Provide level 1 support for users, basic troubleshooting of tax and treasury applications
- Daily monitoring of payments, statements and acknowledgements within Kyriba. Work with business, SWIFTNet, Boomi and Talend teams to monitor and troubleshoot file transmission errors. Monitor interfaces and file transmissions between SaaS applications, JDE GL, Treasury web applications and SharePoint.
- Proactive monitoring of critical applications and server availability and performance.
- Monitor SNOW tickets to ensure timely resolutions.
- Manage user access applications. Assist with user setup within Okta, download user access reports as needed. Manage user permissions to SharePoint sites.
- Assist in the execution of system test plans.
- Complete Control Self Assessments (CSAs) and Operating Test Results (OTAs) semi-yearly to support internal and external audit teams.
- Maintain current department documentation using versioning method for all integrations
- Adhoc project support as needed.
What You Will Need to be Successful:
- Two-plus years of experience working with application support, business analysis and infrastructure components and services
- Preferred experience with Kyriba, Treasury, Banking DT, Tax, OneSource Indirect Tax Determination Sabrix / Corptax / PTMS / Longview.
- Expertise in working with SaaS applications, cloud services (e.g., Azure), web service API’s (SOAP, RESP) and data analytics tools such as Qlik or Power BI is desirable
- Candidate should possess exceptional customer focus skills as well as the ability to learn, understand and interpret business processes
- Ability to communicate effectively to technical as well as business audience
- This position requires exceptional collaboration, teamwork, negotiation, influence, and relationship-building skills at all levels with internal and external parties
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
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