TransUnion's Job Applicant Privacy Notice
What We'll Bring:
Application Support Analyst - Working 24X7 Supporting Java, .net Technology Platforms, Deployed in Docker, K8. Well Versed in Linux and SQL. IM and Maintaining the Applications and monitoring through Different Monitoring Tools.
What You'll Bring:
-
The Associate responsible for supporting and maintaining TransUnion's mission critical production business environment in 24x7 rotational shifts.
-
Should have excellent incident management skills which involves identification, triaging and resolving incidents.
-
Should have good exposure to problem & change management.
-
Excellent Communication, Interpersonal skills.
-
Excellent Working knowledge in LINUX, SQL, SPLUNK, Grafana and Various other monitoring Tools. (AppDynamics, SPOTFIRE)
-
Working Knowledge in Docker, K8, Devops Tools
-
Working knowledge in AWS, Cloud Environments
-
Should have knowledge in Unix shell scripting, Cron, Batch Jobs and Abinitio Technology
-
This position requires frequent interaction with other support teams and vendor. Hence excellent verbal and written communication is expected.
-
Perform pre- and post-release validations to ensure production stability and successful change implementation.
-
Shell Scripting, Python, Automation is an added advantage
-
Experience in Cloud Platforms.
-
Any Certifications (Technical) or Process is must. (Lie ITIL etc.)
Impact You'll Make:
-
3 - 5 years of experience in Application Support is essential for this position.
-
Excellent hands on experience in Linux is preferred.
-
Solid understanding of ITIL processes like incident, Problem and change management.
-
Prior experience in ticketing tools like Remedy/Service Now is essential.
-
Prior Automation Experience, Even Small or Medium sized Tasks is added advantage.
-
Candidates currently supporting cloud-based applications is an added advantage.
-
24X7 Support is Mandatory.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Technician, Applications Support
Top Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
Gallery
TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
