Application Support Kiwiplan - Sales

Posted 10 Days Ago
Be an Early Applicant
Vienna
Entry level
Design • Manufacturing
The Role
The role involves planning, implementing, testing, and optimizing Kiwiplan software systems, managing user access rights, supporting local experts, and handling application and process documentation. Responsibilities include analyzing processes for Kiwiplan roll-outs, consulting on process changes, and training local organizations.
Summary Generated by Built In

Responsibilities:

Planning, Implementation, testing, optimization and ensuring the operation of the  following software systems (with Kiwiplan)

  • Kiwiplan Enterprise Sales Processing (ESP-Sales)
  • Quote Management incl. Product Design (excl. Costing&Pricing)
  • Order Management
  • Invoice Processing (incl. Data Transmission to SAP)
  • Definition and Implementation of Interfaces
  • Account master data, Invoices, Credit master data
  • Implementation of Templates for document printing

User Access Rights (in defined area)

  • Supporting approvement user access rights

Supporting Kiwiplan-Plants

  • Support and train local experts
  • Analysing, processing and coordinating of process support issues
  • Information transfer of changes/adjustments to site key-users
  • Implementation of new modules
  • Parameterization in Kiwiplan incl. Tests & Documentation
  • Creating and maintenance of Kiwiplan tickets incl. Tests & Documentation

Kiwiplan Roll-Outs

  • Analysing existing processes
  • Consulting of process changes
  • Implementing new Software/Modules
  • Supporting implementation of interfaces
  • Train local organization
  • Projectmanagement in responsible area

Application and Process Support

  • Creating and maintenance of process documentation and detailed process description
  • Dealing with IT-Now (GSN) Tickets in Service Desk System

Qualifications & Requirements:

  • Technical knowhow
  • Business- and Processmanagement education
  • Advanced knowledge in logistics processes
  • Profound IT knowledge
  • Structured and solution oriented practices
  • English knowledge in spoken and written
  • Able to work in a team
  • Impartation of knowledge
  • Willingness to travel up to 30%

Top Skills

Kiwiplan,Sap
The Company
Atlanta, GA
12,147 Employees
On-site Workplace

What We Do

DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy.

Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization

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