Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : SAP HANA DB Administration
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless system functionality.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Proactively identify and resolve technical issues within critical business systems.
- Collaborate with team members to troubleshoot and address system malfunctions.
- Document and communicate solutions to technical problems effectively.
- Implement system enhancements to improve performance and reliability.
- Provide technical support and guidance to end-users.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Basis Administration.
- Good To Have Skills: Experience with SAP HANA DB Administration.
- Strong understanding of SAP Basis Administration principles.
- Knowledge of SAP system monitoring and performance tuning.
- Experience in SAP system installations, upgrades, and patches.

Additional Information:
- The candidate should have a minimum of 2 years of experience in SAP Basis Administration.
- This position is based at our Kolkata office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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