Application Specialist I

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

This position will be responsible for assisting in the ongoing technology resilience assessment, technology disruption playbook creation, risk minimization development, and implementation of measures to minimize risk to technology, working with IT Resilience Program (ITRP) Staff.
This position will integrate into the IT Incident Command (IT IC) Team, providing IT IC Coverage as scheduled.
Ideally, this individual will have knowledge and practical application relative to creating and implementing technology resilience plans from a Business Application, system integration, and infrastructure perspective. In addition, this individual will have experience in successfully managing mid to large scale technology incidents.
This individual will work closely with other entities throughout the organization during organization-wide Emergency Management Stand-ups including but not limited to Organizational Emergency Management, Information Security Office (ISO), Organizational Security, and Clinical and Business Areas throughout the organization.
This position will report directly to the Director of ITRP and IT Incident Command.

Job Duties:

• Demonstrate the ability to be an integral member of a team contributing to not only the day-to-day functions of the team, but the creation of and tracking to the future vision of the team
• Demonstrate the ability to project ‘what-if’ scenarios relative to technology disruptions and to work collaboratively with the team and key business stakeholders in the creation, testing, and maintenance of technology resilience plans
• Demonstrate the ability to context switch based on the dynamic nature of responses to Major Incidents (Mis)
• Demonstrate the ability  to communicate across all levels of the organization form a crisis communication perspective
• Must be willing to deploy to MI Location
• Demonstrate the ability to develop plans, procedures, guidelines and policy relative to technology resilience, collaborating with representatives from all internal and external Geisinger Partners
• Demonstrate the ability to coordinate resources (staffing, tools, etc.) to respond to a Major Incident
• Demonstrate the ability to assess hazards before, during, and after Major Incidents
• Demonstrate the ability to prepare and present training materials relative to technology resilience and/or Major Incident Response

Work is typically performed in an on-campus or home office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details:

• Preferred but not required training (must be completed within 6 months of hire):
  • FEMA ICS 100
  • FEMA ICS 200

• Preferred but not required (must be completed within 18 months of hire):
  • DRI International – Associate Business Continuity Professional

• Preferred but not required:
  • ITIL4 Incident Management

• 2 years of experience supporting an enterprise application highly preferred

Education:

High School Diploma or Equivalent (GED)- (Required)

Experience:

Minimum of 8 years-Relevant experience* (Required)

Certification(s) and License(s):

Skills:

Communication, Critical Thinking, Interpersonal Communication

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.