Application Performance Analyst

Farnell

Farnell, part of Avnet, is currently recruiting for the role of Application Performance Analyst​, to join our growing GIS Team. We are one of the world’s leading brands in high-service electronics components and technology products distribution. This is a great opportunity to join one of the fastest growing areas of our business!

Job Summary:

This IS A FLEXIBLE, HYBRID WORKING ROLE, GIVING YOU THE WORK LIFE BALANCE TO WORK FROM HOME AND MANAGE YOUR OWN DIARY IN REGARDS TO ON-SITE OFFICE TIME IN LEEDS

** This role is a 12-month Maternity Leave cover **

What's in it for you?

Along with offering a competitive salary package, we also offer:

• A supportive team environment where everyone really is working toward the same goal
• A strong open door policy within management
• An environment where you will be given the tools and opportunities to further your career
• Pension scheme
• 25 days holiday plus bank holidays with option to buy additional holiday
• FREE Onsite Parking
• Flexible home working
• Cycle to work Scheme
• Reward schemes

What you'll be doing:

As an Application Performance Analyst you will be working across the IT organisation to help improve the quality and performance of the website, administrator the monitoring platform and provide actionable insights to the senior managers. Additionally, you will help support the internal users with training on the monitoring platform.

What to expect:

If you aren’t familiar with the monitoring tools (mainly Dynatrace) then there will be training available, both face to face and online, to give you that knowledge. This is also applicable for any technology that we monitor from learning how to code, query databases or building a new web server.

Our websites are a primary revenue stream and you will be involved in their ongoing operations from development, testing through to production. Therefore you won’t be sat in front of a computer producing reports, you will be using the monitoring tools to look for potential issues and then working with the relevant teams to help resolve them. Very little of which happens in spreadsheets

The scope of work means that no two days and likely to be the same, you could be assisting a project manager with a monitoring solution one minute and then on a priority meeting discussing a hardware fault the next.

In general:

This role is unique as it will provide a good solid grounding across multiple aspects of IT, there is a little bit of everything – operations, support, project management, development etc. and would be ideal for someone starting or recent in their IT or Ecommerce operations career.

To be successful in this role you will need to have a questioning nature, a willingness to learn, be able to multitask and be comfortable when priorities change at a moment’s notice.

Job Specifications:

• Production of the daily, weekly and month report packs
• Working alongside Dynatrace specialists – plan, co-ordinate and deliver training to the users
• Daily walk through of the performance dashboards/reports to identify potential issues and changes
• Assist with web outage investigations as and when required
• Administration of the performance portal – creating users, dashboards and monitoring scripts
• Participation in special projects
• Update and manage the monitoring screens in the office
• Ensuring property alignment between the environments and regions
• Other duties as assigned

Furthermore:

• Broad knowledge of web technologies and infrastructure (including Cloud based implementations)
• Workable knowledge of programming languages (Java, SQL, HTML, JavaScript)
• Work will be performed under minimal guidance - independent judgment is used to determine best approach
• Collaboration with internal or external contacts - participate within ad-hoc teams for special assignments/projects
• Responding to requests from senior management, internal and/or external contacts

What Next?

Please click on the link to Apply, your CV will be reviewed within 7 days and if successful in the shortlisting process, we will contact you directly. If you have questions, please feel free to contact us on [email protected]

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The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.