Application Operations Manager 100% (f/m/d)

Posted 3 Days Ago
Be an Early Applicant
Madrid, Comunidad de Madrid
Mid level
Fintech • Payments • Financial Services
The Role
As an Application Operations Manager at Julius Baer, you'll manage IT service operations, ensuring compliance with defined SLAs, oversee the lifecycle of applications, implement non-functional requirements, and serve as a liaison for operational concerns. You'll engage in maintenance and development processes within Appway and handle queries related to service delivery.
Summary Generated by Built In

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

YOUR CHALLENGE

  • As Application Operations Manager you are responsible to operate an IT Service E2E within the defined SLA, including understanding and tracking the service dependencies

  • You are the first point of contact for Operations, Support, Maintenance, and overarching service lifecycle related questions

  • During delivery of new features, you ensure proper implementation of non-functional requirements together with the Application Responsible and System Architect and coordinate the transition into UAT and Production environments

YOUR PROFILE

  • Knowledge of working with PDFs in Appway as an Appway-user

  • >2 years Java skills experience: able to read, understand, and adapt code

  • Experience with Adobe Acrobat and Microsoft SharePoint

  • Experience with administration, maintenance, and development of Appway applications ("Appway Administrator" or "Appway Developer Training" is a plus)

  • Experience in business analysis

  • >3 years’ experience with Oracle databases (SQL and PL/SQL)

  • >3 years’ experience experience operating standard software (lifecycle, parameterization, and further development) on Linux environments (3rd Level or 2nd Level Support)

  • Banking knowledge in client partner data management (CRM), account opening, and compliance environment are advantageous

  • A self-motivated, communicative personality with great interest in new challenges with independent and responsible working attitude

  • Analytical and conceptual thinking style

  • Willingness for on-call and weekend shifts

  • Experience with agile project methodologies

  • Business fluent in English (oral and written) is a must and fluent Spanish would be beneficial

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

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Top Skills

Java
Pl/Sql
SQL
The Company
7,326 Employees
On-site Workplace
Year Founded: 1890

What We Do

The Julius Baer Group is present in over 60 locations worldwide, including Zurich (Head Office), Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, São Paulo, Shanghai, Singapore, Tel Aviv, and Tokyo.

Social media terms of use: https://www.juliusbaer.com/en/legal/social-media/

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