Who is Anatomage?
Founded in 2004, Anatomage is a world-leading health care technology company. Anatomage offers 3D medical imaging software and hardware for diagnosis, treatment planning, customized surgical devices, and anatomy education in both the dental and medical industries.
About the Role
As an Application Specialist, you will primarily be working on customer engagement and experience within the Anatomage Table team. We are growing at a rapid pace and are seeking Application Specialists to: train customers both virtually and in-person on Anatomage products; prepare training resources and activities to be used in the classroom; thoughtfully answer customers inquiries and support questions; and gather helpful customer feedback to improve the quality of our products to exceed our customers’ expectations. This specific role will also spend their time working on other internal projects such as contributing to software testing, creating videos for our marketing teams, and other projects that may arise surrounding the Anatomage Table. This person will be an integral part of the team, working alongside a group of subject matter experts who have an impact on our educational resources that we provide.
The ideal candidate has a passion for customer success with a degree in Biology, Chemistry or any other related sciences with some experience in Anatomy & Physiology. This person must have strong communication and presentation skills and enjoy working in a fast-paced environment. This is the perfect opportunity for someone looking to participate in next-generation 3D anatomy visualization.
*This is a remote position and will require reporting out of either Tampa, FL, Atlanta, GA or Oklahoma City, OK.*
What You’ll Do
- Product training and demonstrations (up to 25% travel required to customer sites)
- Develop product contents and activities for customers
- Diagnose and resolve software and hardware support issues
- Provide on-call product support for US customers in Southeast and Southwest time zones
- Project research and development as needed
- Present team accomplishments and progress
Skills and Abilities Required:
- Strong software and technology knowledge
- Strong verbal and written communication skills
- Ability to speak with educational instructors and medical professionals and ask intelligent questions
- Customer Outreach
- Problem solving skills
- Self-motivated, reliable, and responsible
- Ability to work efficiently and effectively with minimal supervision
- This role requires travel approximately 25% of the time to customer sites across the US
Qualities We Look For:
- Tutoring or teaching experience
- Experience in sales or customer service
- Experience in the medical or dental industry
- Familiarity with anatomy
- Experience with technical support
- Genuine customer empathy, eager to learn and assist
Minimum Education and Experience Required:
- Bachelor's degree in Anatomy, Biology, Chemistry or any other related sciences
- 2+ years of professional experience
What We Offer
- Health, Dental, and Vision care for you and your family
- 401K savings plan with employer matching
- Generous PTO leave and paid holidays
- Casual work culture
- Food and travel reimbursements
Anatomage is an Equal Employment Opportunity employer. We do not offer H1B Sponsorship at this time. Local candidates preferred.
About Anatomage
Anatomage has been financially robust and growing for 18 consecutive years. Doctors world-wide have enthusiastically responded to the company’s products, making us a market leader and setting the industry standard. Currently, thousands of clinics and hospitals use Anatomage's software for patient diagnosis and treatment planning. Leading radiology equipment companies use Anatomage’s software as a key component in their systems.
Anatomage offers the world’s first and only life-sized virtual dissection table. Students can learn anatomy and physiology using highly interactive and accurate real human-based digital data. Institutions can offer high quality education without worrying about chemicals, facility costs, and regulatory issues. Hundreds of schools have adopted the Anatomage Table as the main teaching tool for students.
At Anatomage, there is an opportunity to work alongside the best in the field. With a diverse group of people from various technical, clinical, and artistic backgrounds, Anatomage provides a culture where distinguished individuals can work and collaborate in an organic manner. Our team members all bring unique strengths and talents to their group and embrace each other's diverse perspectives. Anatomage offers a distinct work experience with an exceptional opportunity to develop careers. Our philosophy is to foster a dynamic work environment, and we are proud to let our employees' knowledge and responsibilities grow with the company.
Fraud Recruitment Disclaimer
It has come to our notice that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives, subsidiaries or under contract with Anatomage, Inc., and, thus, pretending to represent Anatomage. The main purpose of these correspondences and announcements is to obtain privileged information from individuals, or to induce people to pay a fee for services related to recruitment or training or a new role.
Anatomage does not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.;
- Request payment of any kind from prospective candidates for employment or any sort of fees;
- Authorize anyone to either collect money or arrive at any monetary arrangement in return for a job at Anatomage; and
- Request or require personal documents like bank account details, tax forms or credit card information as part of the recruitment process.
Legitimate emails from @anatomage.com domains are from the organization, anything outside of the stated domain is likely a scam and fraudulent email. If you have received an offer from any domain other than @anatomage.com, it is likely a scam and not a legitimate offer. Please do not provide any personal information to the imposters posing as recruiters or the HR manager of Anatomage, Inc. We recommend blocking and reporting their accounts for unauthorized and fraudulent behaviors.
What We Do
Anatomage makes it possible to visualize and interact with virtual cadavers in the way people would on a living human body.
Since its birth in 2004, Anatomage has been tirelessly running forward with unique medical innovations that enable both experienced medical professionals and students to benefit from virtual anatomy. From improving patient care to raising educational outcomes, Anatomage is capable of making the "magic" happen with its diverse product portfolio.
