APP (NP/PA) In-basket Management (Virtual)

Posted 5 Days Ago
Be an Early Applicant
2 Locations
Mid level
Healthtech
The Role
The Nurse Practitioner or Physician Assistant will manage clinical tasks related to Epic in-basket management, including handling messages, medication refills, and results communication. They will assist during staff absences and convert patient inquiries into telemedicine visits. This role emphasizes independent work and collaboration with clinical teams while delivering high-quality patient care.
Summary Generated by Built In

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Nurse Practitioner - Job_Description_Under_Construction

Job Description:

Beth Israel Lahey Health Primary Care is seeking an experienced Nurse Practitioner (NP) or Physician Assistant (PA), preferably Family Medicine trained, with a minimum of three years of primary care experience to support clinicians and practices on clinical Epic in-basket management. This position can be mainly or completely remote.

Role Overview:

This role will address, managed, and close the loop on all clinical aspects of in-basket tasks, including:

  • Handling portal messages, clinical staff messages, medication refills, anticoagulation management, form completion, results management/communication
  • Assisting with management of clinical trigger words (when a nurse is unavailable) and document review
  • Covering in-basket items for physicians and/or APPs on leave or vacation
  • Converting clinical triage and/or patient inquiries to telemedicine visits (for Hybrid APPs)
  • Work may be performed outside of normal practice hours based on practice needs
  • Perform additional duties as required to support the success and efficiency of the virtualist program and the organization
  • No weekends or on-call required

Qualifications:

  • Certified NP or PA with licensure in Massachusetts
  • DEA & MCSR certifications
  • Master’s degree in Nursing or Physician Assistant Studies
  • Minimum 3 years of primary care experience
  • Proficiency with Epic

The ideal candidate is a strong communicator, flexible and adaptable, capable of working independently, engaging effectively with clinical teams, and committed to delivering high-quality patient care.

Diversity is a core value at Beth Israel Lahey Health. We are passionate about building and sustaining an inclusive and equitable working and learning environment for our staff. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Top Skills

Epic
The Company
Boston, , MA
27,738 Employees
On-site Workplace

What We Do

Beth Israel Lahey Health is a new, integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what health care can and should be

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