At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.
About the Role:
We are seeking an experienced and highly motivated Product Owner to join our dynamic product team. In this role, you will partner closely with the Product Manager to drive the delivery of both our SaaS and On-Premise API design and documentation platform. This includes working with modern technologies such as Kubernetes for deployment and orchestration.
You will be responsible for translating product strategy into actionable work for engineering teams, ensuring high-quality, customer-facing solutions with strong documentation. Collaboration with technical writers will be critical to ensure all deliverables are clearly documented and accessible to end-users.
Key Responsibilities:
- Collaborate with the Product Manager to refine and prioritize the product backlog based on customer needs, business goals, and technical feasibility.
- Own the day-to-day product development process, including writing user stories, defining acceptance criteria, and managing sprint planning and review.
- Work closely with engineering teams to ensure smooth and timely delivery of both SaaS and on-prem solutions.
- Act as a bridge between technical teams and stakeholders, ensuring alignment and clarity on product direction.
- Collaborate with technical writers to ensure all new features, APIs, and updates are documented clearly for external users.
- Support go-to-market efforts by providing input for customer communications, release notes, and training materials.
- Continuously gather feedback from internal and external users to refine and improve the product.
Requirements:
- 4+ years of experience as a Product Owner or similar role in a software development environment.
- Proven experience working on SaaS and On-Premise software products.
- Experience in API design, developer tools, or documentation platforms is highly desirable.
- Ability to liaise with cross-functional teams including engineering, documentation, sales, support, and marketing.
- Experience with agile methodologies and tools such as Jira, Confluence, Product Board or similar.
- Excellent communication and organizational skills.
- Proven ability to deliver detailed user stories and specifications that drive quality and customer-centric solutions.
Nice to Have:
- Background in software development or systems engineering.
- Experience working with OpenAPI, Swagger, GraphQL or AsyncAPIs.
- Familiarity with CI/CD pipelines and DevOps practices.
- Knowledge of enterprise deployment scenarios and customer IT environments.
- Understanding of Kubernetes and containerized deployment practices
"SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious."
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What We Do
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality.
SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves.
Award-winning and industry favorite tools including SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others. Trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.
With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
Why Work With Us
SmartBear is revolutionizing software quality not just for our customers, but for our customers’ customers. With quality at the heart of everything we do, we actively support and train new teammates, fostering growth through development and internal promotions. Our culture is open, fun, and welcoming, empowering all experience levels to thrive.
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Employees engage in a combination of remote and on-site work.
SmartBear supports flexible work arrangements, balancing home and work life uniquely for each employee. We offer In-Office, Hybrid, and Fully Remote options, recognizing the value of both in-person collaboration and personal flexibility for our team.
