AP Analyst (USA Region)

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. 

We reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favourite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! 

More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. 

The essence of the role:  AP Analyst

1.      As an AP Analyst you will be reporting under Head of Account Payable and full fill following responsibilities:

2.      Accountable for managing the day-to-day volumes in the team

3.      Ensure PTP deliverables in terms of GRNI reconciliations are met and minimize the open GR’s in the system. In parallel, explore automation and process efficiency opportunities resulting in process improvements. Assist the team in day to day operational management and actively participate in discussions with key stakeholders

4.      Responsible for Project related activities from Functional lead and ensure to deliver on time with expected quality

5.      Driving OE and techniques across team and educate the team members

6.      Identifying Automation/Transformation across the process

Key Tasks and Accountabilities:

·         Manage the day to day volumes by ensuring PTP deliverables in terms of invoices/tickets/reports processed on time and vendors paid/requests actioned on time are met

·         Deliver operational SLAs and KPIs for all respective zones/countries

·         Effective Query management and on time resolution to stakeholders

·         Can create, design and implement an improvement solution in their own function/sub-function with minimal supervision

·         Should be able to create and drive effective work allocation and back-up plans without biasness among team members

·         Interact and coordinate with various stakeholders internally as well as in the zone solutions team and business to fix the issues during the process and later do a root cause analysis and build preventive controls

·         End-to-End PTP process knowledge/understanding and Attention to detail & accuracy

·         Effective communication skills and lead discussions with key stakeholders

·         Effective data analysis and presentation skills

·         Collaborate with Requestors and vendors to close the open GR’s and show a declining trend in the value of open invoices

·         Drive daily team huddles and meetings with clear MOMs

·         Use the process to positively impact the EBITDA and Working capital values reported every month

·         In-depth working experience in SAP

·         Should be able to support Functional Lead for all the projects related to Transformation

·         Volume Analysis with Time & Motion study of deliverables for effective team productivity

·         Manage and build effective relationships between GCC, business unit and stakeholders      

·         MICS / Global Risk Management / Audit compliance target management, including creation of sustainability model and action plans for open issues (MICS, GRM and EP Audit with 100% Quality)

·         Ensure maintenance/update of the process training documentation (L5) as per standards

·         Ensure PDCA management methodology is used for improving overall team performance or negative results

·         Perform other duties as delegated by the Functional Lead

·         Creating all the Decks (PRP, BRM, Etc.) as per timelines provided

·         Responsibility as a backup for the Associate manager with the team in routine meetings when needed

·         Invests time in self-development and motivate team members as well to do the same

Skills & Experience 

• You are a strong finance professional (2-4 years of experience) 
• You must have proven experience of working with USA region, customers.
• Academic qualification: Should be a Graduate/ PG in Commerce/Finance from a recognized institution

• End to End Understanding of Accounts payable process and Upstream & Downstream processes related to AP Process (i.e. entire PTP)
• Knowledge on Europe and US Tax implications will be an added advantage 

• Preferred experience on systems - SAP By Design, Great Plains, MS AX, Bill.com, SAP Concur
• You have experience of working with global stakeholders across different time zones

Personality 

• You are methodical and structured 

• You have high integrity - not bargaining on quality and adherence to agreed method and processes 

• You are solution oriented – finding solutions around obstacles without bargaining on quality and keeping involved parties satisfied 

• You have strong communication and leadership skills 

• You are willing to travel 

• You are fluent in English – both spoken and in writing 

• You are adaptable and responsive to fast changing environments 

·         Self-starter having attention to detail and high levels of accuracy.

·         Be able to work independently and manage multiple priorities and projects with firm deadlines.

Being you at Sinch:  

We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. 

We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more. 

Your life at Sinch: 

Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you’ll be reaching for the opportunities that match where you want to take your career. It’s closer than you think. 

Are you ready? Join us on our journey! 

Know more about us:  

• Private Health Insurance
• Paid Time Off
• Training & Development
• Shift Allowances