AOG Lead Coordinator

Posted 3 Days Ago
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Doral, FL
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The AOG Lead Coordinator is responsible for managing and coordinating Aircraft on Ground situations, ensuring efficient operations and compliance with regulations. Duties include overseeing AOG events, optimizing resource allocation, liaising with departments, monitoring events, analyzing data for improvements, and maintaining documentation. The role requires 24/7 support availability and strong organizational skills.
Summary Generated by Built In

Company Description

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us

Job Description

We are seeking a highly organized and efficient AOG Lead Coordinator to join our team in Doral, United States. As the AOG Lead Coordinator, you will play a crucial role in managing and coordinating Aircraft on Ground (AOG) situations, ensuring minimal disruption to our operations and maintaining the highest standards of safety and efficiency.

  • Coordinate and oversee all aspects of AOG events, including communication with maintenance teams, suppliers, and other stakeholders
  • Develop and implement strategies to minimize aircraft downtime and optimize resource allocation during AOG situations
  • Manage the logistics of parts and personnel deployment to AOG locations
  • Liaise with various departments, including maintenance, operations, and customer service, to ensure seamless communication and problem resolution
  • Monitor and track AOG events, providing regular status updates to management and relevant teams
  • Analyze AOG data and trends to identify areas for improvement and develop preventive measures
  • Ensure compliance with aviation regulations and company policies throughout the AOG resolution process
  • Maintain accurate documentation and records of all AOG events and resolutions
  • Participate in on-call rotations to provide 24/7 support for AOG situations as needed

Qualifications

  • Bachelor's degree in Aviation Management, Aerospace Engineering, or related field (preferred)
  • 3-5 years of experience in aviation operations or maintenance coordination
  • Strong organizational and coordination skills with the ability to manage multiple priorities simultaneously
  • Excellent communication skills, both verbal and written
  • Proficiency in Microsoft Office Suite and familiarity with aviation maintenance software
  • Demonstrated problem-solving and decision-making abilities
  • Exceptional time management skills and attention to detail
  • In-depth knowledge of aircraft systems and maintenance procedures
  • Thorough understanding of aviation regulations and compliance requirements
  • Familiarity with airline operations and logistics
  • Experience handling Aircraft on Ground (AOG) situations
  • Relevant aviation certifications (e.g., A&P license) are a plus
  • Ability to work flexible hours, including nights, weekends, and holidays as required
  • Strong adaptability and ability to perform well under pressure in time-sensitive situations

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program


All your information will be kept confidential according to EEO guidelines.

The Company
HQ: Seattle, WA
15,812 Employees
On-site Workplace
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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