Ancillary Account Manger II

Posted 10 Hours Ago
Be an Early Applicant
Downers Grove, IL
64K-95K Annually
Mid level
Healthtech • Insurance
The Role
The Ancillary Account Manager II coordinates servicing mid-size and large accounts and key brokers, focusing on client retention and customer satisfaction. They collaborate with sales, service, and underwriting, demonstrating knowledge of products and workflows. Key responsibilities include supporting the Account Executive, managing communication and relationships, and ensuring effective client service.
Summary Generated by Built In

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Job Purpose:
This position is responsible for coordinating the servicing of mid-size and large accounts (51-1,999)and key brokers. Also responsible for client retention and customer satisfaction. This position partners with sales, service and underwriting to effectively retain business, demonstrates working knowledge of products as well as service work-flows and underwriting principles. Supports Account Executive and coordinates work product of Marketing Service Representative

Required Job Qualifications: 

  • 3-5 years of experience in the insurance industry in one or more of the following: sales support, marketing support, underwriting, customer service, or sales/account management.
  • Current state general agent license OR obtain state general agent license within 90 days of starting in the role.
  • Group insurance product knowledge with life and disability. Supplemental Health knowledge preferred.
  • Presentation skills.
  • Interpersonal skills.
  • Problem solving skills.
  • Project management skills.
  • Skills and experience addressing customer needs and building strong customer relations.
  • Clear and concise written and verbal communications skills.
  • Excellent negotiation skills.

Ability and willingness to travel, as needed.

Preferred Job Qualifications:

  • Bachelor's degree.

*THIS IS A FLEX ROLE WORKING 3 DAYS IN THE OFFICE 2 DAYS FROM HOME*

#LI-HYBRID-FLEX


Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!


HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$63,600.00 - $95,300.00

The Company
HQ: Chicago, IL
13,563 Employees
On-site Workplace

What We Do

Imagine Something New, Something Different.

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families.

HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development.

HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC.

Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization.



Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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