Analytics Manager, eBay

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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Designation: Analytics Manager, eBay

Location: India Analytics Center Bangalore

eBay Analytics Overview:  

At eBay, we use Big Data to enhance customer experiences in the world's largest internet marketplace. Our analytics organization offers opportunities to gather, analyze, and scale vast data volumes, presenting exciting and rewarding challenges. We're seeking hands-on individuals ready to make an impact—apply today! 

About Analytics and IAC: At eBay, the Analytics team collaborates across functions to identify investment opportunities, evaluate ROI, and optimize growth and profitability. With one of the world's largest customer data sets, we derive insights to enhance user experiences and business outcomes. 

The India Analytics Center (IAC) in Bangalore is our largest global analytics hub outside San Jose, CA. It encompasses diverse teams focused on Buyer Experience, Managed Marketplaces, Seller & Verticals, Business Performance, Cross-Border Trade, Mobile Commerce, and Global Financial Planning. These teams drive data-driven decisions and collaborate with Business Units, Product Managers, and Web Developers to boost revenue and improve customer experiences. 

IAC offers exciting, fast-paced work with significant business impact. As an innovation-driven team, we provide ample learning opportunities and maintain a fun, balanced work environment. 

Role Overview: The India Analytics Center delivers business insights and high-impact analyses to eBay's Product and Business teams, addressing strategic and operational questions on user behavior, performance, and efficiency. 

We are currently looking for an Analytics Manager (Individual Contributor) to join us. This role involves partnering with cross-functional teams to fulfill analytic needs, conducting in-depth analyses of eBay's data, and guiding project roadmaps through insightful communication. You'll gain a deep understanding of eBay Marketplaces, enhance your analytic and leadership skills, and interact with various functional teams. 

The role is data-intensive and requires a strategic approach, sound business judgment, and strong analytical skills. Ideal candidates will exhibit intellectual curiosity, a collaborative style, and a passion for impactful business results. Critical skills include problem definition, rigorous analysis, and recommendation development, along with exceptional interpersonal skills, initiative, and integrity. 

As a manager-level Individual Contributor member of IAC, qualified candidates will also assume leadership responsibilities for departmental activities/responsibilities, including:   

• Provide guidance to contract staff and team members to ensure alignment with eBay Marketplaces policies. 

• Recruit, hire, develop, and manage direct and possibly indirect reports. 

• Ensure the team meets or exceeds goals, objectives, and performance metrics. 

Additional requirements include optional travel to eBay's US or Europe offices 1-2 times a year and occasional evening meetings with global partners. eBay supports flexible work arrangements to maintain work-life balance. 

Primary Responsibilities:    

• Conduct independent analyses and become a subject-matter expert on performance metrics to support business initiatives.
• Provide actionable analytical insights and develop a robust fact base by using eBay's extensive data and collaborating with cross-functional teams.
• Assess and enhance existing business reports, ensuring data-driven decision-making.
• Develop guidelines for progress measurement to ensure fair and consistent team recognition.
• Share insights proactively to foster team learning and development.
• Report KPIs to leadership and partners, including finance.

Required Job Skills:

• Strong intellectual curiosity, problem-solving skills, and comfort with ambiguity.
• Passion for serving eBay's community and making impactful business decisions.
• Excellent business judgment, quantitative analysis, and assertive decision-making.
• Ability to build partnerships across teams and lead analytics initiatives.
• Proven track record in end-to-end analytics, including problem definition and partner influence.
• Exceptional interpersonal, initiative, integrity, and communication skills, with experience in presenting complex quantitative analysis.

Desired Qualifications:

• BTech/BE/BS/BA degree (ideally in a quantitative fields) with 5+ years of analytics experience MBA degree in similar field and 3+ years of analytics experience.
• Must Haves:
  • Strong SQL, Excel, Dashboarding and Power Point
  • Problem-Solving skills.
  • Product Analytics (A/B Testing, experiment design & evaluation etc.) 
• Preferred Skills:
  • Real-world problem-solving experience in Data Science (Statistical Analysis,  Hypothesis Testing, Regression, Clustering, Machine Learning etc.)
  • Experience in building Tableau Dashboards
• 1-2 years of experience partnering with mid-level or higher executives, demonstrating quantitative and qualitative impact.
• Real-world problem-solving experience in Data Science and Machine Learning is a plus.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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