Job Summary
Pre-sales samples
Forecasts (including updating credit/finance if change to credit limit are needed)
Contracts
Prices / Price Force deals
New customers - information to CMG: incoterms, payment terms, currency, billing / delivery address(es), e-invoicing address, COA e-mail address, and responsible Sales Manager
New customer – credit set-up/limit incl maintenance credit limit at Finance / dunning
Rebate credit (via IFF Intranet – Financial services)
Proper DOA role in place
Dialogue with BU’s and Product Management re forecasted vs. non forecasted qty / new business / stock related questions
Technical and product information to customers / product leadtimes (LT), Minimum Item Quantity (MIQ)
Support with communication to customer for Quality Complaints (when too technical, CS may request support)
SFDC Cases: Questionnaires / general documentation (not order related)
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Top Skills
What We Do
Meet IFF:
We boldly bring together science and creativity to create what the world needs.
An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave.
With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same.
Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet.
Explore what sets us apart.
