Analyst, Project Success (Japanese)

Company Description

Who We Are

Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.

We are feeding the world’s curiosity!

Job Description

The Project Success Analyst will be working with a technology leader in the market research industry specializing in online and digital methodologies. They will be responsible for managing and overseeing online research projects while developing and growing relationships with customers. The position plays a critical role for the organization as the primary client contact. As part of a global team, the Project Success Analyst is responsible for ensuring customer satisfaction through enabling project delivery for clients, supporting client growth strategies, troubleshooting client concerns, communicating effectively and often with clients, and assisting in upsell opportunities.

Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the company’s growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative and superior results are rewarded. This position is remote.

Qualifications

Required Qualifications

• BA/BS Degree

• Minimum 2 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlines

• Top quality and ability in written and oral communication in English & Japanese

• Proficient in Microsoft Excel and Google Suite 

• Strong work ethic with self-motivated mindset and drive to achieve goals

• Ability to get on a call with the client and handle yourself professionally and competently 

• Detail oriented, self-starter who is eager to learn new skills and concepts

• An innate sense of accountability, ability to provide proactive and thoughtful feedback

• High speed Internet connection to be able to communicate and conduct business worldwide

Preferred Qualifications

• Knowledge of the online market research ecosystem

• Knowledge of programmatic sampling

Additional Information

#LI-PU1

#LI-Remote

Our Values

Collaboration is our superpower

• We uncover rich perspectives across the world
• Success happens together
• We deliver across borders.

Innovation is in our blood

• We’re pioneers in our industry
• Our curiosity is insatiable
• We bring the best ideas to life.

We do what we say

• We’re accountable for our work and actions
• Excellence comes as standard
• We’re open, honest and kind, always.

We are caring

• We learn from each other’s experiences
• Stop and listen; every opinion matters
• We embrace diversity, equity and inclusion.

More About Cint

In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.

Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)