At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
We are seeking an experienced People & Culture (P&C) Analyst to join our team. Responsible for supporting the configuration and optimization of Workday, this role requires strong technical aptitude, excellent communication skills, and the ability to collaborate effectively with team members while delivering quality results.
Key Responsibilities
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Support configuration, operation, and optimization of Workday – primarily in Performance, Recruiting, and Talent.
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Serve as subject matter expert, address user questions, analyze and troubleshoot system issues, provide timely and effective resolutions.
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Work closely with internal teams to understand business requirements and translate them into system configuration options and solutions.
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Provide production support including analysis and troubleshooting of issues related to configuration, business process, integrations, data, or other processing issues.
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Stay updated on Workday enhancements and best practices to continuously improve system functionality to improve current processes.
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Support Workday releases in regression testing and review of changes that will impact current business processes. Evaluate new features/functionality and recommend solutions/alternatives to better innovate and automate processes.
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Ensure that defined application and change controls are maintained and followed.
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Investigate and resolve interface issues between third-party vendors and internal systems, such as HiredScore, HireRight, CFirst and LinkedIn Recruiter, etc.
Qualifications
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Bachelor’s Degree in related field with 2-3 years' experience, or 4+ years equivalent experience.
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Minimum of 2+ years’ Workday configuration experience required with demonstrated ability implementing and optimizing functionality across multiple areas of HCM.
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Hands-on experience and expertise in the Workday platform (reporting, business objects, organizations, business processes, tenant setup, integrations and EIBs, security, etc.).
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Strong verbal and written communication skills.
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Detail-oriented with strong ethics and integrity.
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Ability to maintain a high level of confidentiality.
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Ability to work well under pressure and make informed decisions.
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Strong technical aptitude and an analytical mindset with the ability to identify, troubleshoot, and resolve system issues.
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Ability to balance multiple priorities with accuracy, efficiency, and timeliness due to strong organizational skills.
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Ability to partner with other team members to achieve results.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].
Disclaimer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
Top Skills
What We Do
As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care.
Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.
