Analyst, HR Servicing Support

Job Description
Build your career in HR Servicing and be the catalyst to ensure precision. Offer solutions, solve problems, and mentor new joiners.
As a HR Servicing Support Professional in [Insert team name or Sub-LOB], you execute the core processing activities that are of moderate complexity. You look for opportunities to enhance processes.
Job responsibilities

• Executes on the core processing activities of primarily moderate complexity
• Assists in the maintenance of Standard Operating Procedures (SOPs) and acts as a buddy to new joiners
• Contributes on small to moderate complexity projects, implementation, and processes improvement efforts
• Assists with User Acceptance Testing (UAT)
• Makes decisions using pre-established Standard Operating Procedures
• Provides resolutions on tactical business as usual (BAU) concerns and issues

Required qualifications, capabilities, and skills

• 1+ year of experience or equivalent expertise in HR service or Product roles
• Demonstrated active listening, probing, and reading comprehension skills
• Demonstrated analytical skills including attention to detail and problem-solving
• Proven ability to multi-task in a fast-paced environment and to meet deadlines
• Demonstrated proficiency with Microsoft Office suite and HR Systems including me@JPMC, and ServiceNow

Preferred qualifications, capabilities, and skills
Work schedule
Must be able to work flexible hours Monday through Friday, and Saturdays as necessary
Must be able to work overtime and weekends to support the business needs
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.