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What We'll Bring:
The Team’s Focus:
Global Delivery is responsible for the delivery of products to customers in support of client marketing campaigns, account risk management,
and depersonalized analytical data requests.
This position is accountable for delivery of transactional, batch and self-serve solutions for internal & external customers within the service
level agreements. This is done through processing and loading of requests as per client requirements, thereby ensuring that good quality
outputs and reports are produced and delivered to clients.
What You'll Bring:
Key Tasks & Accountabilities:
• Deliver service excellence for Batch order fulfilment.
• Perform pre-validations and engage with Customer engagement and Sales teams to understand the requirements and to
address major anomalies that would impact quality.
• Produce good quality output within specified turnaround times to facilitate better credit decision-making by clients. Ensure any
data related concerns are addressed before delivering to the customers.
• Validate batch fulfilment system setup and output- data extraction, cleansing & validation (using Ab-Initio on UNIX platform),
based on requirements from the customer.
• Review and process work requests using internally developed tools to ensure all requirements are met.
• Ensure that good quality input data is processed to achieve a high match rate.
• Demonstrate good understanding of the business, domain and products.
• Identify where to improve efficiency and / or quality of processes.
• Adhere to documented processes and contribute to documentation reviews.
• Ensure queries and complaints are dealt with in a timely manner.
• Adherence to KPI metrics/ goals
What you will bring?
Essential
• 0-2 years of Experience in Bachelor’s degree in engineering, operations research, or other equivalent field with a track record
of academic excellence.
• A passion for service excellence.
• Strong attention to detail.
• Effective interpersonal and communication style with the ability to interact at multiple levels within and outside the organization.
• Ability to work independently and also effectively within a team environment.
• Ability to plan and organise workload with guidance.
• Ability to problem solve efficiently and effectively.
• Ability to multitask in a fast-paced environment.
• Good time management skills
• High level of familiarity with Microsoft Office tools.
• Willingness to work in US timings.
Desirable
• Familiarity with credit bureau offerings
• Experience with programming and data manipulation languages (Ab Initio, Unix, SQL)
• Basic knowledge of Autosys or other scheduling tools
Impact You'll Make:
Primary Location: Pune
Organization: Global Operations - Global Delivery (Fulfilment)
Schedule / Shift: Regular / Standard
Job Type: Full-time (US Shift)
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
TransUnion Job Title
Analyst, Batch Processing
Top Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
