Alliance Operation Analyst

Posted 3 Days Ago
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Pune, Maharashtra
3-5 Years Experience
Cloud • Information Technology • Sales • Security • Cybersecurity
Define your future at CrowdStrike.
The Role
The Alliance Operations Analyst will manage daily operations for CrowdStrike's partner ecosystem, focusing on Deal Registration, partner onboarding, and maintaining data integrity in Salesforce. Responsibilities include responding to partner inquiries, documenting processes, ensuring SLAs are met, and collaborating with stakeholders to meet registration targets.
Summary Generated by Built In

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
The Alliances Operations Analyst role will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem. This role will have an emphasis on managing strong Salesforce data integrity and our Partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate. Your primary responsibilities include
What You'll Do:

  • Manage Deal Registration, partner queries and partner onboarding program for an assigned region
  • Managing day-to-day requests from Partners, Partner Managers, and Sales teams as it relates to Deal Registration
  • Maintain SLAs for Deal Registration program and escalate when appropriate
  • Document the key processes and maintain it regularly with every small or big transformation
  • Being able to detect anomalies between day-to-day operations and the overall data
  • Ensure all partner deals are properly categorized and correct partner attribution is tagged to maintain integrity of the CrowdStrike Elevate Partner program, ensure proper compensation and reporting accuracy
  • Working in partnership with Alliances leaders to ensure weekly / quarterly deal registration targets are met
  • Work in a fast-paced environment while being able to prioritize requests
  • Maintain proper communication to all stakeholders in a professional and timely manner


What You'll Need:

  • Bachelor's degree.
  • 3 years+ of relevant Sales Ops experience
  • Strong analytical background and ability to flush out anomalies
  • Be a self-starter, detail-oriented, and operationally-minded
  • Excellent presentation and communication skills
  • Expertise in business applications including Excel, PowerPoint, Salesforce
  • Ability to work in a fast-paced environment and manage through ambiguity.


Work Location: Pune, India
Shift Time: 9 PM IST to 6 AM IST
#LI-SM1
#LI-HM1
Benefits of Working at CrowdStrike:

  • Remote-first culture
  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
  • Competitive vacation and flexible working arrangements
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Access to CrowdStrike University, LinkedIn Learning and Jhanna
  • Offices with stocked kitchens when you need to fuel innovation and collaboration
  • Birthday time-off in your local country
  • Work with people who are passionate in our mission and Great Place to Work certified across the globe


CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

Top Skills

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The Company
HQ: Austin, TX
10,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks.

The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team.

We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Why Work With Us

We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.

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CrowdStrike Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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