Job Summary:
This position is responsible for overall system administration handling setup and maintenance of local area network, with its infrastructure (routers, switches, appliances, and other components), servers (general computation, print, and storage), and client devices (desktop or laptop PCs and mobile devices).
Job Duties:
•Perform various levels of support for systems and servers (Linux or Windows based).
•Install and configure various network equipment.
•Install, configure, manage, and troubleshoot the following systems: (Identity
•Management Systems, CCTV, Email system, Storage arrays and clusters, Firewalls,
•Network monitoring systems, PBX and Call Manager, Web servers, Load Balancers,
•Backup and Data protection software, Databases, DNS, NTP).
•Perform various administration tasks in (VMWare, Citrix, Hyper-v, RHV).
•Create custom scripts to automate various tasks and workflows using (Powershell, Bash, Ansible).
•Contact vendors and support providers through ticket systems, email or phone to solve issues and bugs.
•Maintain security, backup, and redundancy strategies.
•Apply patches and updates on various systems.
•Write technical guides and procedures.
•Support the "IT Help Desk" team when needed.
•Escalate unresolved issues to the Engineering team.
•Ensure all service level agreements are met.
•Participate in a rotating shift to ensure full support. Servers:
•Hardware maintenance for any installed server.
•Configure Networking for any installed server.
•Hardware upgrade and configuration for any installed server.
•Setup, Install, and Configure the company’s server at data centers.
•Install, Configure, Maintain and upgrade GitLab repositories Manager.
•Server’s Log monitoring and troubleshooting.
•Troubleshoot servers and Services Company wide.
•Installing Linux Server, Windows Server.
•Servers and Conference devices network troubleshooting.
•Configure Networking for any installed server.
•Research and develop custom services and applications as needed.
•Servers’ logs monitoring.
•Maintain server inventory services “Rack tables”.
•Administrate the company's recursive and authoritative DNS servers.
•2 Years in IT system/hardware administration support.
• Bachelor's degree in technology-related fields or equivalent.
Top Skills
What We Do
EarthLink Telecommunication started in 2005 as an Internet service provider. Within just a few years, EarthLink has become the largest Internet service provider in Iraq. We serve every city and town in Iraq, as well as several major cities around the world. EarthLink is not just an Internet service provider; we provide ICT solutions, data center services, managed services to business and government organizations in Iraq, and much more.
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