Why Ryan?
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Global Award-Winning Culture
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Flexible Work Environment
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Generous Paid Time Off
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World-Class Benefits and Compensation
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Rapid Growth Opportunities
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Company Sponsored Two-Way Transportation
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Exponential Career Growth
Ryan, LLC is an award-winning global tax firm that liberates its clients from the burden of being overtaxed. By freeing our clients’ capital, we make it possible for them to invest, grow, and thrive – concentrating on what they do best. For years, Ryan has been delivering unparalleled value to many of the world’s most respected companies in the form of exceptional services, as well as cutting edge software solutions. In 2021, Ryan was named as One of the Best Places to Work by Glassdoor. Ryan has also been named one of the Fortune 100 Best Companies to Work For the past five years in a row.
We are on a mission to become the world’s trusted platform for tax, seamlessly delivering the right combination of software and expertise to become an intuitive extension of our clients’ tax capability.
The Senior Manager, Product Management is responsible for assisting with delivering a class-defining experience for the public facing look, feel and navigation for Ryan’s platform home (domain). They work as part of a team that defines, creates and lead the implementation and execution of innovative strategies that deliver a consistent and trusted experience for Ryan clients.
This role is perfect for a leader who has an ownership mentality for driving impact, pursues data-informed insights, focuses on customer empathy and product craft, and loves to learn and execute. To be successful in this role, you need to have a bias for action, and be comfortable guiding decision-making based on a combination of hard data and incomplete or ambiguous information. You understand how to balance long-term bets with quick wins.
Duties and responsibilities:
People:
- Create a positive team member experience.
- Be responsible for direct interaction with business stakeholders, including, but not limited to, eliciting comprehensive business requirements, use cases, and recommending appropriate solutions.
- Collaborate with User experience team to design user interface and user flows
Client:
- Acts as a product subject matter expert for sales and sales support
Value:
- Support development of product strategy and roadmaps working in conjunction with VP of Product and product team
- Build hypotheses and MVP scope to meet product goals and KPIs
- Analyze product and business data to create data-driven insights and drive iterative development
- Create user stories, requirements and functional specifications for development.
- Work with development team to estimate work and execute against plan and own and maintain an organized product backlog.
- Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes.
- Facilitates cross-functional design sessions.
Education and Experience:
Bachelor’s degree or equivalent required. Minimum of 7 years of direct work experience in a product management capacity. Experience breaking problems down into component parts, analyzing data and creating hypotheses and MVPs against stated goals. Experience working across agile-based Software Development Lifecycle and processes.
Preferred Qualifications:
Anticipates and proactively delivers expected results for executive leadership team
Effectively solves problems
Streamlines and improves processes
Demonstrates initiative and provides complete follow-through on areas of responsibility
Advanced written, visual and verbal communication skills
Superior attention to detail
Demonstrates accuracy and thoroughness
Sense of urgency
Demonstrates willingness to be flexible and adaptable to changing priorities
Thrives working both independently and in a team-based environment
Strong multitasking and organizational skills
Computer Skills:
To perform this job successfully, an individual must have advanced skills in Microsoft® Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research.
Certificates and Licenses:
Valid driver’s license required.
Supervisory Responsibilities:
Requires supervisory responsibilities, including managing projects, training employees, assigning work, and making sound business decisions while representing the Firm.
Work Environment:
Standard indoor working environment.
Occasional long periods of sitting while working at computer.
Must be able to lift, carry, push, or pull up to 30 lbs.
Position requires regular interaction with employees at all levels of the Firm, clients, and interface with external vendors as necessary.
#DICE
Equal Opportunity Employer: Disability/Veteran
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.
