AI Product and Adoption Manager

Posted 19 Days Ago
Be an Early Applicant
Sydney, New South Wales
Senior level
Legal Tech • Software
The Role
The AI Product and Adoption Manager will lead the implementation and adoption of AI solutions within the family law sector, focusing on stakeholder engagement, user training, and continuous improvement of AI-driven features to better serve family law practitioners in Australia.
Summary Generated by Built In

Description

About LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the LEAP Family Law Team

LEAP Family Law is a dedicated division of LEAP Legal Software, specialising in practical software solutions and exceptional client care for Australian Family Lawyers. Our diverse team, meticulously selected, includes experienced legal professionals, skilled developers, innovative LEAP designers, and client-focused operational experts. This unique collaboration ensures that every aspect—from initial concept to development to market launch—is handled seamlessly within one team. Additionally, we have the advantage of collaborating with LEAP globally expanding our expertise and innovation in family law, further enhancing our client offerings.

What you'll do

As our brand new AI Adoption Manager, you will partner with our product and customer success teams to spearhead the implementation and adoption of AI technologies within the family law segment of our Australian client base. You will apply your extensive experience in family law and your passion for using smart legal technology to ensure that our AI solutions address the specific needs of family law practitioners, helping them to work smarter and more effectively. Your day-day might look like this

AI Strategy & Roadmap Development

  • Collaborate within the team to create and execute an AI adoption strategy tailored for the family law sector.
  • Define and oversee objectives and timelines, aligning AI initiatives with LEAP Family Law's goals and the needs of family law clients.

Stakeholder Engagement & Education

  • Engage with family law professionals to understand their needs, challenges, and expectations around AI.
  • Design and deliver training resources, workshops, and user guides to support AI adoption and knowledge-building within the family law community.

Implementation & Optimisation:

  • Lead the deployment of AI-powered features within family law matters types in LEAP, ensuring they meet the unique requirements of family law practitioners.
  • Monitor AI feature performance, gather user feedback, and collaborate with product teams for iterative improvements.

User Feedback & Continuous Improvement:

  • Establish regular feedback channels with family law clients to identify areas for refinement and enhanced functionality.
  • Track adoption metrics and usage data, using insights to remove barriers to adoption and improve the user experience.

Market & Industry Research:

  • Stay informed on AI advancements, particularly in legal tech and family law, to identify trends and assess opportunities.
  • Conduct competitor benchmarking to position LEAP Legal Software as a leader in AI-driven family law solutions.
Requirements

What you'll bring

  • Family Law Expertise: You have 5+ years of experience working in family law within Australia, ideally as a practicing Solicitor, with a solid understanding of the unique challenges and processes involved in daily practice.
  • Technology and AI Knowledge: A strong understanding of AI technologies and their application within the legal sector. Experience in implementing tech solutions within a legal setting, and some exposure to LEAP Legal Software is highly desirable.
  • Project Management and Leadership Skills: Proven ability to manage complex projects, coordinating with technical and non-technical stakeholders to drive successful outcomes.
  • Communication and Engagement Skills: Excellent communication skills, capable of translating technical concepts to family law practitioners and inspiring AI adoption.
  • Analytical and Problem-Solving Skills: Strong analytical skills with experience in data-driven decision-making and continuous improvement processes.
Benefits

At LEAP we’re transforming the legal landscape through cutting-edge technology. You will shape the future of AI in family law, empowering clients to achieve better outcomes and work more efficiently. On top of all of this you'll get:

  • A forward-thinking, collaborative environment that values creativity, innovation, and expertise
  • Generous Parental Leave benefits
  • Complimentary gym membership
  • Flexible Work Environment
  • Fully stocked pantry with catered lunch and breakfast on certain days
  • Monthly massages
  • Monthly celebrations for birthdays, work anniversaries, new joiners
  • One additional paid "Be Me" leave day per year to celebrate being you!
  • Opportunity to participate in our Employee Share Scheme

Top Skills

Ai Technologies
The Company
HQ: Jersey City, NJ
112 Employees
On-site Workplace
Year Founded: 1992

What We Do

LEAP practice management software has grown from the belief that it should be fast and easy for legal practitioners to manage matter documents, accounting and billing, so they can focus on practicing law.

Today, LEAP is the world’s largest provider of legal practice management software for small firms; with clients across the United States, United Kingdom and Australia.

Firms have relied on LEAP since 1992 for innovative and powerful software to simplify their workflow. We take this responsibility seriously and dedicate millions of dollars each year to product development. It’s resulted in benefits such as a cloud-based and mobile interface. This allows teams to access their LEAP data anywhere, anytime.

In addition, over 13,000 automated forms and templates are regularly updated for all areas of law, and purpose-built for the United States’ federal and state jurisdictions.

We’re obsessive about evolving LEAP with feedback from clients, so the software is easy to use and allows small firms to get more work done. Our goal is to empower small firms to make more money.

After all, everything LEAP does is geared toward helping the attorneys who help people.

Let the LEAP team become an extension of your practice, so you can focus on what you do best. Spend more time advising on the law!

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