LEAP Legal Software US
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The Head of Canada will lead the legal and operational needs of LawY by managing external lawyers for AI generated content verification, advising on regional law variances, and promoting growth. The role involves leading user testing, reporting client satisfaction, and building relationships with integration partners.
As a Wills and Probate Specialist, you will be responsible for shaping LEAP Estates' software offerings, engaging with customers for feedback, promoting product adoption, and ensuring compliance with legal standards. You'll conduct research, provide training, and attend industry events to enhance the firm's standing in Wills and Probate.
As a Legal AI Specialist, you will drive the adoption of AI technologies among clients, develop strategies, and build strong relationships with internal and external stakeholders. Training and supporting user understanding of these technologies is crucial, along with monitoring performance and keeping pace with AI advancements in the legal market.
As a Customer Success Consultant, you will serve as the key liaison between clients and the company, analyzing client needs and aligning them with software solutions. You will conduct training, gather feedback, and advocate for clients within the company, ensuring high client satisfaction and retention.
The Sales Consultant will be responsible for qualifying, pursuing, and closing new business sales opportunities. Key responsibilities include cold calling, demonstrating products to clients, achieving sales targets, and maintaining up-to-date knowledge of products and competitors.
As a Client Support Specialist, you will facilitate excellent customer service by resolving product inquiries, troubleshooting application issues, and assisting clients via calls and emails in a high-volume environment. You will also manage records in Salesforce and contribute to improving customer experience and internal efficiencies.
The AI Product and Adoption Manager will lead the implementation and adoption of AI solutions within the family law sector, focusing on stakeholder engagement, user training, and continuous improvement of AI-driven features to better serve family law practitioners in Australia.