Search the 16 jobs at LEAP Legal Software US

The Software QA Tester will develop, execute, and maintain manual and automated test scripts to ensure software quality. Responsibilities include identifying defects, collaborating with developers, conducting various testing types, and improving QA processes to enhance user experiences.

As a Client Success Manager, you will manage and retain client relationships, ensuring satisfaction with LEAP's software. Responsibilities include onboarding, training, demonstrating products, client engagement, and collaborating with internal teams on client needs and improvements.

The Customer Success Consultant will act as a liaison with clients, understanding their needs and providing training and support for software utilization. Responsibilities include conducting client analysis, gathering feedback for product improvements, and ensuring client satisfaction through proactive communication and engagement.

The Sales Consultant will be responsible for qualifying, pursuing, and closing new business sales opportunities. The role involves cold calling, demonstrating products to potential clients, and achieving sales targets while liaising with senior staff to develop sales strategies.

The Customer Success Consultant will work with law firms to understand their needs, educate them on software best practices, and ensure they achieve successful outcomes using the company's software. Responsibilities include client liaison, conducting needs analysis, gathering feedback for product improvements, and advocating for client needs internally.

As a Holistic Quality Analyst at LEAP, you will ensure high-quality releases of their legal software by analyzing user experiences, testing features globally, and providing feedback to developers and stakeholders. You'll build relationships with clients to understand their needs and document recommendations to enhance training and marketing efforts.

The Customer Success Manager will ensure customer retention by maximizing satisfaction with LEAP software, providing support throughout the client’s lifecycle, and addressing their needs and concerns efficiently. This role involves training, advocating for customers, and using various metrics to enhance client experience and drive adoption of the software.

As a Client Support Specialist, you will facilitate excellent customer service by resolving product inquiries, troubleshooting application issues, and assisting clients via calls and emails in a high-volume environment. You will also manage records in Salesforce and contribute to improving customer experience and internal efficiencies.

The Client Success Manager will build and maintain strong client relationships, provide training on software usage, support client needs, manage account growth, gather feedback, and collaborate with internal teams to enhance client satisfaction and retention.

The Sales Engineer will support the National Sales team, addressing accounting inquiries during the sales process, facilitating communication between new business and Post Sales Operations, and ensuring customer needs are met for a smooth transition to new software. They will collaborate with decision-makers and bookkeepers, create demonstrations, and analyze company technologies for improvements.

As LEAP's first Revenue Analyst, you'll streamline revenue operations, enhance reporting accuracy, and support strategic initiatives to drive business growth by ensuring data integrity, analyzing complex data sets, developing dashboards, and collaborating with various teams for process optimization.

As a Client Success Consultant, you will maintain client relationships, ensure software adoption, minimize churn, provide training, and communicate effectively with clients. You'll work cross-departmentally to improve client satisfaction and retention through proactive engagement and support.

As an Integrated Products Manager, you will sync clients' business objectives with technical standards, maximizing operational efficiency. Responsibilities include providing technical expertise, analyzing customer feedback, collaborating with internal teams, and educating clients about new products to enhance their experience and drive satisfaction.

The Sales Manager at SOS will identify and close new enterprise business sales opportunities, especially within the legal sector. Responsibilities include demonstrating software solutions, meeting sales targets, and collaborating with colleagues on strategies. The role demands excellent communication and analytical skills for effective client engagement.

This role involves leading legal operations for LawY in Canada, managing the verification of AI-generated legal content, providing strategic advice on legal content and product development, and ensuring client satisfaction through regional user testing and collaboration with partners.

As an Administration Assistant at LawTap, you'll provide administrative support, coordinate projects, manage client communications, maintain documentation, and prepare reports. This role requires problem-solving skills and attention to detail while collaborating with various stakeholders across multiple countries.