Advisory Software Support Engineer

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

Job Description:

Join Pitney Bowes as an Advisory Software Support Engineer

Years of experience: 5+ years

Job Location – Pune

Impact

As an experienced AEM Developer, you will play a critical role in supporting and enhancing AEM-based systems for Pitney Bowes. Working alongside the development and support teams, your primary focus will be ensuring the smooth operation of AEM environments, troubleshooting production issues, and implementing new features. You will handle a variety of responsibilities related to AEM support, deployment, and administration, collaborating closely with cross-functional teams to ensure high availability and optimal system performance.

The Job

• Provide timely production support to resolve critical issues, minimizing downtime and ensuring seamless business operations.

• Experience with the latest and greatest web standards, including HTML5 and CSS3 and using PB’s Design System in the working repository

• Knowledge of web libraries and frameworks such as AngularJS, SASS/LESS and JavaScript

• Actively participate in Agile development cycles, including sprint planning, daily stand-ups, and retrospectives, ensuring iterative delivery of high-quality features.

• Responsible for managing the AEM production environment, including resolving tickets related to deployments, content synchronization, and system performance.

• Handle production deployments, package installations, and version updates for both Author and Publisher instances, ensuring minimal downtime and smooth transitions.

• Execute cache clearing and content synchronization tasks in the production environment as needed to ensure the speed of content delivery.

• Monitor the AEM Author and Publisher environments, ensuring high availability, optimal performance, and proactive issue resolution.

• Address and resolve various production issues, including dispatcher log cleanup, disk space management on Publisher servers, and system performance optimizations.

• Contribute to AEM development tasks, including the creation and customization of components, templates, workflows, and other AEM modules, ensuring continuous development progress.

• Design and develop component models for a digital platform (web and mobile) using AEM.

• Hands-on coding experience in developing templates, components, dialogs, workflows, models, and OSGI services within AEM.

• Manage dispatcher caching behavior, DAM assets, metadata, and metadata schemas for effective content management and delivery.

• Interpret and translate wireframes and creative designs into functional and technical requirements, integrating RESTful APIs and third-party systems into the overall architecture.

Qualifications & Skills required

The role requires a talented self-directed individual with a strong work ethic and the following skills:

• UG - B.Tech/B.E. OR PG M.S. / M.Tech REC or above

• 5-8 years’ experience of developing web-based applications

• AEM expertise

• Java, Servlet and JSP development

• Experience with AEM Developer tools like Apache Sling and CRXDE

• Knowledge of AEM Core Components and Content Management System

• Knowledge of AEM DAM (Digital Asset Management)

• Knowledge of AEM Deployment and AEM Dispatcher

• Good experience with Sightly (HTL), HTML, CSS, JavaScript

• Experience with the Java Content Repository (JCR) API

• Web services creation and consumption

• Experience of OSGi and its Declarative Services

• Advanced knowledge of HTML5, Bootstrap, CSS3, responsive web designs and patterns.

• Strong Experience with jQuery, JavaScript

• Experience in any JS framework is helpful & Angular JS 1.x and higher versions is a must.

• Experience with web automation tools (e.g. Gulp, NPM, and Bower)

• Experience with RESTful web services, AJAX, JSON

• Experience with Sass CSS preprocessor

• Experience with Git, SVN code repositories

• Knowledge of cross-browser limitations

• Solid attention to detail and an appreciation for great UI design

• Experience in working directly with the US teams.

• Involvement in requirement gathering, analysis, and designing

About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in.

Only Talent Matters at Pitney Bowes

Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application.

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.