Advisor Supplier Portal Support

Posting End Date:

March 12, 2025

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

Are you looking for a customer facing role to both internal and external clients? Do you handle pressure well? Do you enjoy facilitating training sessions? Our Supply Chain Management team is looking for an individual with strong customer service skills, comfort presenting to and training others, and has an innovative mentality with a focus on efficiency and continuous improvement to fill the role of Advisor Supplier Portal Support.

In this role, you would act as the liaison with suppliers and provide training and support for onboarding, technical issues and internally works with Supply Chain Management Buyers to use the portal. Interested? Apply today and grow your career at Enbridge! #joinourteam

We offer opportunities for growth, flexible work, competitive benefits and pension plan, and generous time off.

What You Will Do:

• Identify and prioritize suppliers for portal invitations based on various criteria.

• Conduct training sessions for suppliers and internal buyers to promote portal adoption.

• Manage invitations through a group mailbox, including sending, tracking, initiating follow-ups, and responding to supplier requests.

• Create and disseminate communication to suppliers and internal stakeholders regarding portal usage, adoption, and training, including monthly reporting metrics.

• Proactively monitor and follow up with suppliers who have not yet registered through the portal, encouraging them to complete the registration.

Who You Are:

• Hold a bachelor’s degree in Business, Finance, Supply Chain Management, or a related discipline.

• Four or more years of directly relevant experience in areas such as supplier/vendor maintenance, customer service and support, or accounts payable; a combination of education and experience may be considered.

• Exceptional communication and organizational abilities.

• Proficiency in presenting to large audiences for portal usage training.

• Sophisticated MS Excel and analytical skills, including the ability to compile and analyze large data sets to generate outcomes based on varying requirements.

• Experience with Enterprise Resource Planning (ERP) systems for supplier onboarding and familiarity with supplier portal systems, specifically Oracle Cloud, is preferred.

Working Conditions:

• Office environment.

• Stress level can be above normal as the work is highly visible and deadline oriented.

• Numerous, often competing, interests must be managed concurrently whilst negotiating/influencing.

• Approximately 5% of travel is required for conferences and team events.

• Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid 

Physical Requirements:

Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com