Purpose of Position
As an AdOps Intern, you form an integral part of our Client Service team. You provide an essential source of support to our Account Managers. You provide support on both administrative and operational levels, leveraging a ticketing system to process requests. Your work will be varied!
Key Tasks
- Provide an essential source of support to the AdOps structure and to our clients.
- Support for upload materials on the platform.
- Support on approving and declining new publishers onto advertiser accounts and perform program audits.
- Support to execute sales validation process.
- Communicate effectively with clients, publishers, vendors and internal teams via email, phone and Live Chat.
- Take a proactive approach with assigned accounts and tasks, escalating issues to the appropriate team member/level when necessary.
- Make GAP-analysis for the AdOps team.
Skills & Expertise
- Focus on process improvement and automation.
- Domain of technologies and solid knowledge in Excel.
- Intermediate or advanced English.
- Organization and attention to details is essential.
- Focused on processes and deadlines.
- Excellent oral and written communication and the ability to share technical information clearly and accurately.
Our Offer
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
- Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
- Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
- Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Improve your English skills with Awin’s English language course subsidy.
- Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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