Administrator I/II (12 months contract)

Posted 17 Hours Ago
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Hong Kong, Central, Central & Western District
Junior
Fintech • Payments • Financial Services
The Role
The Administrator I/II will manage MPF scheme accounts and perform various administrative tasks such as data entry, handling customer inquiries, and ensuring compliance with service requirements. The role focuses on supporting the MPF administration functions and maintaining accurate client records.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The candidate will be supporting one of the TPA Operations teams in Wealth & Pensions.

Responsibilities (subjected to team allocation):

  • Manage assigned MPF scheme accounts to comply with the regulatory and service requirements

  • Perform data capture and update client 's contact information under MPF accounts.

  • Perform administrative duties for the set up of Employer or Employee MPF accounts effectively and accurately.

  • Perform daily MPF administration functions of employer contribution, fund switch and change of investment mandate within SLA.

  • Perform daily MPF administration tasks of members termination team effectively and accurately.

  • Handle customers’ enquiries in a timely and professional manner.

  • Assist in filing and routine work within the team.
     

Requirements:

  • A HKCEE (Hong Kong Certificate of Education Examination) or HKDSE (Hong Kong Diploma of Secondary Education) holder

  • 1-2 year with administration experience preferred

  • Fresh graduates will also be considered

  • Customer oriented, initiative with positive working attitude

  • Good typing skills (both English and Chinese)

  • Good communication skills in English & Cantonese

  • Good problem solving skills with client-centric mindset

  • Good PC skills in MS Word & Excel

Job Category:

Temporary Employee

Posting End Date:

The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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