Administrator I, TPA Operations (12-month contract)

Posted 7 Hours Ago
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Hung Hom, Kowloon City
Junior
Fintech • Payments • Financial Services
The Role
In this role, you will manage daily MPF administration tasks related to employer contributions and fund switches, while addressing client inquiries and escalating issues when necessary. You'll also assist with ad-hoc tasks to support business processes.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Responsibilities

  • Perform daily MPF administration functions of employer contribution, fund switch and change of investment mandate within SLA.
  • Handle simple enquiries in a timely and professional manner and escalate issues or problems to manager in a timely manner.
  • Follow up with clients on problem cases for the completion of business processes.
  • Assist in ad-hoc tasks if required.

Requirements

  • A HKCEE (Hong Kong Certificate of Education Examination) or HKDSE (Hong Kong Diploma of Secondary Education) holder.
  • 1 year pension administration experience preferred
  • Customer oriented, initiative with positive working attitude
  • Good typing skills (both English and Chinese)
  • Good numerical sensitivity and attentive to details
  • Good spoken & written English and Chinese
     

We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.)

Job Category:

Temporary Employee

Posting End Date:

27/02/2025

The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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