At Smeetz, we are dedicated to revolutionising the way visitor attractions manage their sales and optimise their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theatres with an all-in-one solution to effectively manage, market, and price their products.
We are seeking a highly organised and efficient Administrative Associate to support our office management and administrative functions. This role involves handling a variety of tasks to ensure smooth day-to-day operations, while providing administrative support to HR and other departments.
Key Responsibilities:
Hardware Management:
- Oversee procurement, delivery, and setup of hardware for our clients’ deployments.
- Maintain a hardware catalogue, coordinating with relevant teams to ensure accurate information on pricing, availability, specifications, and other essential details
- Maintain hardware records for proper amortisation and reporting.
Accounting & Billing:
- Manage and record company expenses to maintain precise financial records (via Payhawk).
- Handle all aspects of client billing, ensuring timely and accurate invoicing (via ChargeBee).
- Configure billing terms and conduct monthly reviews to ensure data accuracy.
Human Resources:
- Draft employment contracts that comply with legal requirements and reflect company standards.
- Develop a seamless onboarding and offboarding process, including a dashboard to track each phase of the employee lifecycle.
- Develop and continuously update employee handbooks across multiple jurisdictions that clearly outlines company policies, procedures, and best practices.
Partners & Contracts Management:
- Develop and maintain a comprehensive directory of client contracts, documenting contract periods, special terms, and other critical details.
- Implement a new tool to streamline contract management and improve accessibility.
- Enforce internal procurement policies to ensure compliance and cost efficiency.
- Maintain an organised directory of software & tools, including ownership, pricing, terms, and renewal schedules.
- BSc. in Business Administration or a related field. MSc/MBA is a plus.
- Proven work experience in a similar role.
- Strong verbal and written communication skills in English; knowledge of other languages is a plus.
- Excellent knowledge of Excel and/or Google Sheet; any coding language is a plus.
- Ability to work under pressure and meet deadlines.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Highly organised with the ability to adapt to an ever-changing work environment and demonstrate a high degree of flexibility.
- Dynamic and proactive, with the ability to work independently and collaborate effectively within a team.
- You will have the opportunity to take part in a fast growing scale-up.
- You will work in a highly performance-driven environment.
- Be part of our growing team in Algeria
- Your successes will be recognised and rewarded with increased earning potential and ownership responsibilities.
- Through this position, you will have the opportunity to grow in an international environment.
- Develop and maintain of a client contracts
If you're looking to join a startup where you can make a significant impact, we'd love to hear from you. Please submit your resume and a brief cover letter detailing why you believe you're the right fit for this role.
What We Do
Go beyond ticketing with Smeetz, the cloud-based unified commerce helping visitor attractions simplify their ticketing operations and leverage their data to optimise their revenue.
