Wages negotiable based on experience. PLUS annual bonus opportunity!
The Administrative Assistant Associate routes calls, takes customer payments and assures that customers receive great service by telephone and in person. The Associate is also responsible for general business office functions.
Primary Job Responsibilities
- Answer phone calls and transfer to the appropriate individual/department.
- Provide sales support.
- Process credit card transactions for customers.
- File and data management.
- General office duties: Organizing supplies, utilizing office equipment, etc.
- Occasionally cover front desk: Greet/welcome visitors and guests, sign for packages, process mail as required.
Required Experience and Skills
- High School Diploma or GED
Preferred Experience and Skills
- Customer service / support experience.
- Experience with billing/invoices.
What Makes Us Famous!
- Health, Vision and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Bonus Opportunity
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Health and Wellness Coaching
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
What We Do
Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products.
Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University.
Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base.
Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.
