First Help Financial (FHF) is an innovative and fast-growing auto finance company based in Massachusetts. Founded in 2006, the company serves customers who have limited access to financial services and are often first-time borrowers. Our goal is to provide fair and ethical lending services within the auto finance market. The company is driven by a strong desire to help the underbanked gain access to mainstream financial products and services.
Your Title: Administrative Assistant
Your Location: Remote Anywhere within the USA
You Report To: Manager, Funding
Compensation: $19.11/hour plus bonus!
Schedule: Monday through Friday, 9:30am-6pm EST
About the Opportunity:
First Help Financial, voted and certified as a “” by our workforce for three years in a row, is adding a new partner to our Funding department to accommodate our remarkable growth! The Administrative Assistant’s primary responsibilities are to address incoming calls and visitors and to manage the department’s file package storage system. This role is important to the Funding department’s efficiency and the company’s ability to retrieve and analyze historical information about our loans.
Learn more about our awesome
What you will do:
Responsibilities are, but not limited to:
- Call insurance agents to retrieve insurance binders.
- Draft RISC corrections letters and request RISC corrections letters to be mailed.
- Monitor faxes and shared insurance inboxes.
- High outbound call volume, 80+ calls a day.
- Communicates all updates effectively and in a timely manner with fellow employees.
- Assist Managers with department projects.
- Additional responsibilities and projects may apply.
What you bring:
- Demonstrated historical career stability
- High School diploma or GED equivalent required
- Must have prior Excel experience
- Ability to multitask
- Detail Oriented
- Excellent communication skills
FHF Benefits:
- Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.
- Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
- Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.
Diversity and Inclusion
FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.
Top Skills
What We Do
First Help Financial (FHF) is one of the fastest growing auto finance companies in the US. We help overlooked consumers such as first-time buyers get a car by offering flexible financing options and help those consumers make informed financial decisions by offering native-language support. FHF has offices in Boston and Phoenix. We help consumers in over 25 states across the US and plan to expand into all 50 states over the next few years.
At FHF you will find hard-working coworkers that are experts in their jobs and dedicated to their customers. Our values are Compliance, Customer and Colleagues. We hold ourselves to the highest standards of professionalism but also enjoy work with benefits that are geared towards making you successful in life and comfortable at work. We offer affordable, zero-deductible health insurance, tuition reimbursement, 401k match, and lots of free food and flexibility.
We are always looking for more energetic and dedicated people in technology, operations, analytics, sales and other functions. Join our team today!
