HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
About Us:
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Responsibilities:
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Ensures successful client acquisition by converting digital hotel leads into customers through finalizing accommodation distribution agreements , contributing to increased business growth and market presence
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Facilitate seamless client onboarding by coordinating technical and commercial integration, ensuring a smooth transition and high levels of customer satisfaction
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Improves customer retention rates by providing exceptional support during the onboarding phase and in the sales initial period, fostering strong , long terms relationship with the hotel partners and delivering a robust offboarding plan to the sourcing team
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Supports company Acquisiton targets by collaborating closely with Account Developper and frontline sourcing team, ensuring aligneement and effective execution of “ready to sale” plans, reducing time to market for new strategic acquisiton
Requirements:
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More than 3 years of experience, ideally in the Hospitality and Travel sector Sales executive, Reservation manager, Revenue manager, Product manager
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Negotiation skills to finalize simple agreements with new clients.
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Understand sales funnels and conversion techniques: persistence in maintaining communication with leads to convert them into active clients
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Expert in identifying and prioritizing high-potential leads and account onboarding
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Excellent verbal and written communication abilities in English, other languages are a plus
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Capacity to convey technical and commercial information clearly and persuasively
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Self-motivated with the initiate to achieve goals and meet deadlines
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Ability to anticipate potential issues and take preventive measure
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
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Within an innovative, engaging and multicultural environment.
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Have the opportunity to build strong and lasting business relationships and friendships from around the world.
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Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
What We Do
Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.
