Faith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith leads industry change through a dedicated investment in technology, strategic project consulting and process engineering that drives productivity, value, and above all, safety. Through innovative practices, Faith drives trends in growth and development with continual investment in their merit-based employees’ skill, leadership and career development.
The Accounts Receivable Manager is responsible for overseeing all aspects of the company's accounts receivable process, including maintaining healthy cash flow by monitoring outstanding balances, implementing strategies to collect overdue debts and managing a team of professionals who handle collections, credit management and the timely and accurate application of customer payments.
MINIMUM REQUIREMENTS
Education: Bachelor’s degree in Accounting, Finance, or Business Administration, preferred.
Experience: 5 years of accounting experience in accounts receivable collections. Proven experience in leading and managing a team.
Travel: None
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES
- Leads and manages a team of AR specialists, assigning tasks, reviewing performance, and providing coaching to ensure efficient operations
- Prioritizes and manages difficult accounts, working closely with experienced collections staff.
- Establishes and executes collection strategies to proactively contact customers with outstanding balances and escalates overdue accounts to appropriate channels. Interacts with other internal departments regularly to provide the highest level of customer service.
- Works with internal departments on setting up customers on payment plans, sends final demand letters, and manages accounts sent to collection agencies. Supports the legal team, as needed.
- Ensures accurate and timely application of customer payments to their respective accounts, including reconciling discrepancies and resolving issues.
- Generates comprehensive AR reports to monitor key metrics like aging receivables, collection rates, and bad debt, while making recommendations to improve overall collections based on industry best practices.
- Maintains positive relationships with customers by addressing inquiries, providing timely updates on account status, and assist in resolving billing disputes.
- Prioritizes tasks, meets deadlines, and sets expectations for the team to manage a high volume of transactions.
- Performs other related duties as required and assigned.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
SURGE your career forward!
Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals.
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Your Personal Growth: Build your career path by taking advantage of our industry leading training and leadership development programs.
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Leverage Technology: Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment.
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Uncompromised Safety: When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.
We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.
We pride ourselves on a “Ground up Growth” mentality that puts you in the spotlight. Becoming a member of the FTI team means you’ve officially put yourself in the driver’s seat of your career. Through our career development and continued education programs, you’ll have options to position yourself for success.
FTI is a “Merit to the Core” organization, and we pride ourselves on our ability to reward and recognize top performers.
BENEFITS ARE THE GAME CHANGER
FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:
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Medical, Dental, Vision, and Prescription Drug Insurance
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Company-Paid Life and Disability Insurance
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Flexible Spending and Health Savings Accounts
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Award-Winning Wellness Program and Incentives
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401(k) Retirement & 401(a) Profit Sharing Plans
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Paid Time Off
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Performance Incentives/Bonuses
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Tuition Reimbursement
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And so much more!
*Regular/Full-Time Employees are eligible for FTI benefit programs.
We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:
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Uncompromised focus on keeping people SAFE.
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Building TRUST in everything we do.
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REDEFINING what’s possible.
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Rewarding individual results that create TEAM SUCCESS.
If you’re ready to learn more about growing your career with us, apply today!
Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.
What We Do
Van Andel Institute (VAI) is an independent biomedical research and science education organization committed to improving the health and enhancing the lives of current and future generations. Established by Jay and Betty Van Andel in 1996 in Grand Rapids, Michigan, VAI has grown into a premiere research and educational institution that supports the work of more than 360 scientists, educators and staff
