Function: Responsible for the reconciliation of various deposit and general ledger accounts. Has a good base knowledge of bank systems especially as they relate to general ledger and demand deposit accounts. Works collaboratively with other departments to research exceptions, provide assistance as needed for resolution of errors or may provide support to assist during periods of abnormal workloads or with completion of special projects.
Accountabilities:
- Reconciles selected deposit and general ledger accounts. Verifies statement items and general ledger history, identifying items not clearing and providing relevant documentation as supporting backup.
- Promptly provides reconciliation to various departments on a daily, weekly, and monthly basis.
- Maintains a close working relationship with departments within the bank. Provides follow up support to those departments for research and resolution of exceptions. Makes recommendations to management for resolution of reconciliation issues as needed.
- Completes merge of various internal software programs to core system.
- May perform administrative duties of Ascend (accounts payable) software as assigned.
- Researches and resolves routine reconciliation exceptions or other problems independently either through direct action or referral to and follow up with other bank resources.
- Researches adjustment requests, adjusting customer accounts as needed following established procedures and submitting to Federal Reserve or other institutions for resolution as necessary.
- Maintains high volume internal DD accounts by placing stop payments, validating voided checks and evaluating dormant bank checks prior to escheatment to the state.
- Validates general ledger maintenance has been completed and effective dated entries are posted properly. Scans applicable supporting documentation.
- Ensures that applicable written departmental procedures are current, up to date and accurate.
- Builds relationships by providing the highest level of service to internal or external customers.
- Assists in ensuring that the Bank is in compliance with local, state and federal regulations.
- Understands and maintains knowledge of the Bank’s operational and Risk Management policies as well as the Banks’ security policies and procedures.
- Completes annual Workday courses assigned and meeting established deadlines.
Competencies:
- Adaptability/Flexibility – Adapts to change, is open to new ideas, takes on new challenges, handles pressure, and adjusts plans to meet changing needs.
- Initiative – Takes independent action, operates as a pro-active self-starter, and acts on opportunities and practices self-development.
- Integrity/Ethics – Maintains a strong work ethic and deals with others in a straightforward, honest manner, is accountable for actions, maintains confidentiality, supports company values and conveys news good or bad.
- Interpersonal Skills – Has excellent communication skills, is an active listener, open to other viewpoints and perspectives. Maintains the ability to communicate clearly and professionally.
- Vision/Values – Supports company mission/values through daily actions and decisions, communicates the Bank’s vision, mission and values to others and incorporates vision when planning.
- Productivity- Manages time well, handles information flow well with strong multi-tasking skills. Meets accuracy standards and deadlines while maintaining the ability to prioritize and accept accountability.
- Decision making- Ability to think through a problem, following the proper steps in finding a resolution.
- Teamwork- Team player with a positive attitude, partners well with others, willingly assists co-workers and shares responsibilities.
Knowledge/Skills/Experience Requirements:
- High school diploma or equivalent required.
- Accounting / Banking experience desired but not required.
- General understanding of accounting principles with good mathematical skills.
- Strong verbal and written communications skills required.
- Ability to operate standard office equipment, such as computers and calculators.
- Proficiency with Excel, Word and Outlook applications.
- High degree of analytical skills and the ability to handle complex problems.
- Ability to work independently, exercise discretion and make sound decisions.
- Demonstrated ability to multi task in a fast paced environment.
- Organized, sets priorities and meets deadlines.
- Strong research skills.
Physical Demands/Conditions Requirements:
- General office environment
- Moderate lifting (to 35 lbs) required
- Moderate reaching, walking, sitting and standing required
Equipment Used: General Office Equipment
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
What We Do
At Bangor Savings Bank, we have a firm belief in the people and communities we serve. That’s why we've lived and worked here for over 171 years, investing in our communities and our people. It's why our employees collectively donate thousands of service-hours every year, and we support hundreds of causes throughout Northern New England and continue to help local organizations energize and enhance the quality of life for its citizens.
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Bangor Support
Call us: 1.877.Bangor1 (1.877.226.4671)
Email us: [email protected]
M – F 7:00AM to 7:00PM
Sat 8:00AM to 2:00PM
Sun 9:00AM to 2:00PM
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