Bangor Savings Bank
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The Implementation Supervisor oversees the Implementation Team, ensuring a smooth onboarding process for new payroll clients while driving operational efficiency and compliance. They provide leadership, training, and support to team members, monitor client satisfaction, and ensure adherence to regulations. This role includes risk management and strategic collaboration with other business units.
The Payroll Specialist will provide exceptional customer service while processing payroll for clients, managing employee information, and resolving issues. This role requires attention to detail, teamwork, and a commitment to continuous improvement within a fast-paced environment.
Provides superior customer service by responding to high volume telephone and/or email inquiries, addressing customer concerns, cross-selling products, and adhering to the Critical Staffing Plan when necessary. Responsibilities include sales and servicing, online banking support, compliance and control, and general duties. Requires excellent interpersonal skills, adaptability, initiative, integrity, and productivity.
Client Success Manager at Bangor Payroll responsible for onboarding and supporting clients on UKG Workforce Ready solutions. Lead a team of Client Success Consultants, develop client training programs, and ensure positive client experiences. Provide strategic leadership, build relationships, and drive process improvements within the department. Responsible for managing daily operations, training new employees, and engaging with clients to meet their needs.
The IAM Engineer at Bangor Savings Bank will create, maintain, and improve IAM systems and processes, work with technologies like SailPoint IdentityIQ and Entra ID, automate IAM processes, collaborate with peers in Infrastructure, and ensure the bank's IAM solutions remain effective and up to date.
Bangor Savings Bank is hiring a Payroll Support Supervisor to lead a team of Payroll Support Specialists, focus on customer experience, and support employee development. Responsibilities include providing exemplary service to clients, resolving issues, and identifying efficiency opportunities. Preferred qualifications include high school diploma, strong communication skills, and some payroll experience.