Accounting Product Manager

Company Overview 

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.  

We are a growing, values-led community of 350 employees in the US, UK, and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.  

Veracross is five product brands in one global tech company:  

• Veracross SIS is a one-person, one-record school management platform  

• Magnus Health provides cloud-based Student Health Record (SHR) solutions  

• Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.  

• Epraise incentivizes student well-being and connects teachers, students, and families.  

• Firefly provides an online learning space for students and teachers  

About The Team 

The Veracross Integrated Treasury Management Team helps schools run their finance functions. The team owns all aspects of Veracross’s financial suite including accounting, accounts receivable and accounts payable.  

The Treasury Management team builds solutions that solve problems for the schools’ financial departments.  We are a team of accounting and payment experts who understand what it takes to build an industry leading solution that helps schools operate effectively.  

This team focuses on continuous improvement of automated and manual processes in financial fuctions including but not limited to project work, process engineering, reporting and analysis. 

Role Summary   

As a member of the Treasury Management Team, the Accounting Product Manager serves as the leader for all operations, compliance, risk and service-oriented reporting and processes for our accounting platform, 

In this role, you will lead the roadmap and ideation for our accounting platform that is utilized by k-12 private schools across the globe.  

Job Responsibilities  

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch 

• Translate product strategy into detailed requirements in collaboration with UX and engineering 

• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI 

• Conduct discovery to uncover high value, unmet market / customer needs; conduct & synthesize competitive analysis 

• Create, manage and present product roadmaps 

• Collaborate with product pricing to determine ideal commercial / GTM plan 

• Track, measure, and report on product performance 

• Gather and analyze feedback from customers and stakeholders 

• Make data-driven decisions to improve products 

• Develop content for executive / board presentations on roadmap and product/market performance 

• 10+ years of accounting product management experience, including at least 2+ years in accounting, with a proven track record of success in scaling and optimizing accounting platforms. 

• Bachelor's degree in Accounting strongly preferred. Would consider a related field (e.g., computer science, business administration, finance) 

• 3+ years of experience in product management with experience working with Mid-Market ERP Systems (i.e. Acumatica, Epicor, Microsoft Dynamics, Sage, Intacct, NetSuite, Restaurant365, or similar mid-market ERP software) with experience in product management 

• Quantifiable product success stories 

• Strong understanding of the product development process 

• Experience working with cross-functional teams 

• Excellent communication and interpersonal skills 

• Ability to think strategically and tactically 

• Data-driven decision-making skills 

Bonus Points 

• Knowledge of fintech, AP/AR, and/or B2B strategy 

• Experience working on a global team 

• Experience in a k-12 private school business office  

• Experience with machine learning and AI 

A day in the life and how you’ll make an impact: 

• Manage and direct the activities of the domestic and international payment operations ensuring continuous, uninterrupted support from critical third parties. 

• Lead production teams within incident management and suspicious activities that include, fraud reporting, loss, disputes, and recovery efforts, and the payment services teams that handle the day-to-day flow of funds including ‘unhappy’ flows. 

• Collaborate consistently with internal stakeholders, including Risk & Compliance, Customer Experience, Legal, Product, GTM and others to proactively drive performance and manage risk. 

• Execute strategies, resolve issues, and provide support on all operational matters regarding payments to drive operational efficiency, continuous improvement, and enhance the customer experience. 

• Maintain in-depth knowledge of end-to-end transactional flows for payment channels. 

• Keep up to date with industry-accepted best practices for payment processing, understanding current needs and trends, and recommending changes in existing processes as appropriate. 

• Identify and communicate technical and/or business issues and solutions, including troubleshooting and coordinating with cross-functional teams in identifying and resolving issues that impact operations and the customer. 

• Assume direct responsibility for managing vendors and critical third parties to ensure continuous, uninterrupted support. 

• Anticipate emerging risks and mitigate existing risks relative to payment channel operations, prioritize and resolve issues. 

• 3 weeks of vacation per year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• 56 Hours of paid sick leave annually
• Top tier benefits -
• Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $180k to $225k (annualized USD) in addition to potential bonus.

We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.