Accounting Operations Manager

Posted 10 Days Ago
Be an Early Applicant
Carmel, IN
Senior level
Software
The Role
The Accounting Operations Manager is responsible for overseeing client relations, managing team efficiency, training staff, handling HR duties, and ensuring accuracy in daily operations. This includes preparing reports, facilitating solutions for operational issues, and maintaining strong communication between clients and recovery vendors.
Summary Generated by Built In

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful. 

  • We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

  • We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

  • And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values: 

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

The objective of the Accounting Operations manager is to uphold timeliness, thoroughness and accuracy of client and vendor invoices and to follow through to ensure PAR is paid for services provided. This position manages both the accounts receivable and accounts payable functions for PAR Operations. 

Responsibilities and Duties:

  • Train, mentor and give direction to the Accounting Operations team.

  • Review and process reports such as Pending Charges, Vendor Invoicing, Compliance Reports, Monthly Scorecards and other managerial reporting.

  • Identify invoicing issues as they arise, facilitate a solution, escalate as needed and follow up to confirm resolution.

  • Ensure invoicing is up to date and within service level agreements.

  • Ensure quality of invoices submitted.

  • Inform senior management if invoice payments are reaching past limits established by statement of works to ensure action is taken when needed.

  • Manage accounts receivable which analyzes, reports and communicates directly with clients to ensure PAR is paid. 

  • Manage accounts payable procedures and ensure accuracy of paying vendors per their contracted requirements.

  • Build relationships and contacts with our major clients to ensure PAR is paid for services provided. Any concerns should be escalated to senior management.

  • Work closely with Accounting Manager and collections team to identify collections targets and any concerns of aged receivables. 

  • Regularly review and monitor individual employee productivity results as well as complete weekly action Items as needed. 

  • Manage team schedules based on assignment volume and headcount needs.

  • Keep Senior Management informed of potential problems, changes or issues on a daily basis as well as a weekly recap report.

  • Handle all personnel and HR duties relating to the team. This includes delivering employee reviews, corrective actions and additional training as needed. 

  • Utilize knowledge of multiple computer systems, such as the internal operating system, third party invoicing systems and integration partner systems. 

  • Work closely with Operations managers to improve accuracy of invoices before submission as well as collaborate closely with Accounts Receivable manager to ensure payment of invoices

  • Maintain a high level of accuracy and productivity in all daily activities. 

  • Perform other duties as directed by PAR Senior Management.

Skills and Abilities

  • Understanding of standard accounting practices and adherence to GAAP principles and SOX compliance

  • Excellent organizational and communication skills. Must be able to clearly and effectively communicate verbally and in writing. 

  • Competent Microsoft Office skills required. Daily use of Microsoft Outlook, Excel and other Microsoft Office products.

  • Implement and assure adherence to all company policies and procedures.

  • Demonstrate a commitment to stated values and business ethics.

  • Exhibit professional excellence and consistently work as a teammate, supporting other members of the team.

Educational Requirements and Qualifications:

  • Bachelor’s degree Is required, accounting degree preferred. 

  • 2-3 years’ experience in a supervisor or lead role is required, accounting leadership preferred. 

  • Previous customer service, recovery, collections, or remarketing experience is preferred.

What We Offer: 

  • Competitive pay

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

  • Immediately vested 401K (US) or RRSP (Canada) with company match 

  • Paid Vacation, Personal, and Sick Time

  • Paid maternity and paternity leave (US)

  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

  • Robust Employee Assistance Program

  • Employer paid Leap into Service Day to volunteer 

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and meaningful advancement 

Sound like a match? Apply Now - We can't wait to hear from you!

The Company
HQ: Carmel, Indiana
6,068 Employees
On-site Workplace

What We Do

We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday.

Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here.

Explore our roles today:
corporate.openlane.com/careers

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