Account Solution Architect - Commercial

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka
Senior level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Creating better technology the open source way
The Role
The Account Solution Architect will analyze customer needs and collaborate with sales and technical teams to propose Red Hat solutions. Responsibilities include providing technical support for sales, developing proposals, researching RFIs/RFPs, and managing technical relationships while ensuring customer satisfaction and achieving business goals.
Summary Generated by Built In

About the Job:


The Red Hat Sales team is looking for an experienced Account Solutions Architect to guide the growth and development of Red Hat’s business in the market in India. In this role, you will discover and analyze our customers' business and technical needs and collaborate with the sales and technical delivery teams to help our customers invest wisely in the right solutions from Red Hat. As a Seasoned Account Solutions Architect, you will need to have excellent communication and people skills to ensure the excellent experience our customers have with Red Hat. We'll also need you to have a balance of technical expertise, passion for open source, and a thorough understanding of business drivers and IT problems faced by enterprise customers. In the evangelist part of the role, you may be asked to speak at events and technical forums to everyone from the developers to C group users about Red Hat solutions. This job requires an appetite for learning, internal motivation, and good time management skills to achieve Red Hat’s goals.


What you will do:

  • Provide timely presales technical support to the sales team through the development of compelling proposals and target architectures that solve customer business problems
  • Use your Red Hat solutions knowledge to provide technical expertise to sales staff, customers, and partners through sales presentations, customer workshops, demonstrations of our offerings, evaluations, and proofs of concepts (PoCs)
  • Research and write the responses to technical sections of RFIs, RFPs, and RFQs
  • Demonstrate ownership of the technical relationships and technical sales cycle within a set of named accounts in your territory
  • Communicate value, progress, and status of sales opportunities to all stakeholders
  • Ensure revenue and new business quotas and service objectives are met while maintaining a high level of satisfaction among prospective and existing customer

What you will bring

  • 6+ years of experience in complex presales & solution processes
  • Excellent presentation skills; ability to present to small and large groups of mixed business, technical, management, and leadership audiences
  • Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
  • Understanding of complex enterprise solutions and architectures
  • Knowledge across Red Hat’s solutions categories in order to appropriately support aligned customers or domains
  • Demonstrated ability to interpret technology and market trends as a foundation for the roadmaps for our offerings and technologies
  • Presales and sales experience in consultative selling
  • Excellent written and verbal communication skills in English
  • Willingness to travel occasionally to deliver on customer expectations
  • Knowledge of sophisticated sales motions
  • Understanding of modern methodologies like Containers, agile development, and DevSecOps and associated capabilities like automation, orchestration, and configuration management
  • A bachelor's or master's degree is a plus.

The following are considered a plus:
Red Hat Certified Systems Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Virtualization Certification, Kubernetes Certification, AI knowledge

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Top Skills

Red Hat
The Company
HQ: Raleigh, NC
20,000 Employees
Hybrid Workplace
Year Founded: 1993

What We Do

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions.

We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Why Work With Us

Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. We celebrate diversity and inclusion. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.

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