Account Representative

C.H. Robinson is seeking an Account Representative to align with our European customers to meet their supply chain and logistics needs while delivering a wonderful customer experience at our Lyon’s office.

As an Account Representative, you’ll manage a group of small- to mid-size accounts to build strong, long-term relationships with account leadership. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Maintaining and growing the existing customer portfolio

• Consistently executing daily business (receiving orders, data entry, informing customer about shipment status etc.)

• Establishing relationships with day-to-day contacts

• Selling and negotiating at a transactional level

• Identifying new opportunities with current customers outside the existing scope

• Establishing and pro-actively maintaining relationships with management level contacts both inside and out of your organization

• Gathering, analyzing, and preparing relevant information for business reviews and being an active participant

• Following up the status of your customers' transport operations

QUALIFICATIONS:

• Bachelor’s degree preferred

• 2 years of experience in a account management or commercial role preferably within the logistics

• Excellent English and French verbal & written communication skills

• Additional European languages are an asset (German or Spanish

• Strong presentation skills

• Ability to build strong customer relationships

• Ability to work in a team environment, while also delivering independent results

• Strong ability to persuade, motivate, and influence others

WHAT DO WE OFFER:

• Real opportunities to grow your talent in a fast-moving, global organization

• A fun, open, and inclusive workplace that encourages innovative thinking

• Possibility to develop your language skills in our multilingual offices

• Opportunities for professional growth with access to training platforms like Percipio and GoFluent

• Modern office location with convenient access o Fun activities and various events to foster team spirit

• Participation in global projects and innovative initiatives

• Competitive salary and performance-based bonuses

• Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment

• Comprehensive benefits: meal voucher, life insurance and healthcare plan

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!