Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.
OUR WORK MODEL
Hybrid: This is a hybrid role, requiring you to work from our Boston office 1 day per week, with flexibility to work remotely on other days.
YOUR ROLE
As a Senior Account Manager, you will be responsible for managing and growing relationships with some of Cognism's highest-profile customers. You will oversee monthly renewals while proactively identifying upsell opportunities, expanding engagement within these key accounts. This role requires a strong new sales/hunting approach to drive expansion and maximize revenue from our most strategic customers.
YOUR CHALLENGES & OPPORTUNITIES
- Drive Customer Renewals – Manage and execute renewal processes, ensuring customer satisfaction and maximizing retention revenue.
- Expand High-Profile Accounts – Identify and engage with new buying centers within key customer accounts to uncover upsell opportunities.
- Proactively Prospect within Accounts – Use a hunting approach to identify and develop new sales opportunities within our most strategic customer relationships.
- Collaborate with Customer Success – Work closely with Customer Success Managers to align on customer health, strategizing expansion and retention efforts.
- Lead Commercial Negotiations – Confidently run pricing and contract discussions, securing the best commercial outcomes for Cognism and its customers.
- Deliver Product Demos – Showcase new feature rollouts and tailored solutions to demonstrate the value of Cognism's product suite.
- Maintain Pipeline Discipline – Keep detailed and structured records of all customer interactions, opportunities, and forecasting insights within our CRM.
OUR EXPECTATIONS
- Experience & Industry Knowledge – Minimum of 4 years as an Account Manager in B2B SaaS companies.
- Sales & Negotiation Expertise – Proven ability to drive revenue growth through renewals and upsells.
- New Sales & Hunting Mentality – Demonstrated success in proactively identifying and closing new business opportunities within an existing customer base.
- Customer-Centric Approach – Ability to build rapport with customers, understand their challenges, and position Cognism as a valuable solution.
- Pipeline Management – Experience in managing a large book of business (c. $1m - $3m) with a disciplined and organized approach to sales processes.
- Growth Mindset – Ambitious, results-driven, and continuously seeking ways to improve sales performance.
- Collaboration & Teamwork – A team player who works well cross-functionally and contributes to the overall success of the organization.
- Resilience & Adaptability – Comfortable in a fast-paced, evolving environment, handling multiple priorities effectively.
At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you’re looking for a place where your work truly makes an impact, you’re in the right spot!
Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work.
Here’s what we stand for:
✅ We Are Nice! We treat each other with respect and kindness (because life’s too short for anything else).
🤝 We Are Collaborative. We’re in this together—great things happen when we work as one.
💡 We Are Solution-Focused. Every challenge is just an opportunity in disguise.
💙 We Are Understanding. We empower and support each other to do our best work.
🏆 We Celebrate Individual Contributors. Every role matters, and so do you!
At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. Our values—Being Nice, Collaborative, Solution-Focused, and Understanding—guide everything we do, and we celebrate Individual Contributors. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!
Top Skills
What We Do
Cognism is a leader in international sales intelligence, setting a new standard for data quality and compliance, trusted by 1800+ revenue teams worldwide.
Cognism helps businesses find, engage and close their dream prospects by providing premium company and contact information, including firmographics, technographics, sales trigger events, intent data, verified business emails and phone-verified mobile numbers.
Next level GDPR & CCPA compliance, combined with innovative technology and integrations with leading CRM and sales engagement partners, make Cognism the number one choice for businesses looking to create a predictable pipeline, find their next best business opportunity and overcome global compliance barriers.
