Account Manager

Posted 6 Days Ago
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Shah Alam, Petaling, Selangor
Mid level
Biotech
The Role
The Account Manager's role includes servicing existing accounts, providing technical support, gathering market intelligence, and managing various sales activities to meet organizational goals.
Summary Generated by Built In

Main Accountabilities:
• Service existing accounts, obtains orders, and establishes new accounts by

planning and organizing daily work schedule to call on existing or potential

sales outlets and other trade factors.
• Effectively provide technical support to customer, including product

recommendation, technical advice & trainings and supporting customers on

field trials and cost savings analysis.
• Keep management informed by submitting activity and results reports, such

as daily call reports, weekly work plans, and monthly and annual territory

analysis.
• Monitor competition by gathering current marketplace information on pricing,

products, new products, delivery schedules, merchandizing techniques.
• Maintain professional and technical knowledge by reviewing professional pub

lications; establishing personal networks.
• Resolve customer complaints by investigating problems; developing solutions;

preparing reports and making recommendations to management.
• Develop and grow the commercial relationships of assigned leading industrial

customers while prospecting for new accounts to increase market penetration.
• Carry out visits to target customers to promote products and provide feedback

to business and suppliers of customer response and activity.
• Manage project pipeline via CRM to drive new business opportunities to

commercial success.
• Forecast sales to enable operations planning, introduce product innovations

and maintain active memberships.

Skills & Competencies:
• Bachelor’s degree (or higher) in Food Science or other relevant education.

Dairy/Meat technical experience would be an advantage.
• 3 years of progressive experience in technical sales / commercial roles.
• Excellent communication, negotiation and interpersonal skills.
• Able to liaise with people at all levels, both internally and externally.
• Strong team Player and able to work independently.
• Excellent time management skills in order to follow different assigned task.
• Highly organized, hands-on, able to work well under pressure, handle multiple

priorities and meet deadlines.
• Sense of ownership and drive (problem solver, self-starter with a bias for

prompt action and removing roadblocks, accountable to get things done in a

timely manner).

The requirements of the job will develop and change due to the needs of the business and the ideal candidate will be expected to adapt to these changes. This list is not absolute, and the ideal candidate will be expected to carry out any tasks and duties for which he/she is trained.

Top Skills

Crm Software
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The Company
Berchem
2,676 Employees
On-site Workplace

What We Do

As a leading global innovation service provider in the specialty chemicals and food ingredients industry, we are committed to creating value for principals and customers whilst providing a great work environment and career opportunities.

Azelis has 4,200+ employees across 65 countries worldwide. We work with around 2,800 principals to provide a diverse range of innovative products/services to 63,000+ customers.

Our industry-dedicated sales teams have specialist product and application knowledge, combined with business know-how, enabling us to add value in all business relationships.

We’re always looking to add new talent to our team and encourage and support the personal and professional growth of all employees.

Specialties include:

Life Sciences: Personal Care, Home Care & Industrial Cleaning, Pharma & Healthcare, Food & Nutrition, Animal Nutrition, Agricultural & Environmental
Industrial Chemicals: CASE, Electronics, Essential Chemicals, Fine Chemicals, Advanced Materials & Additives, Chemicals, Lubricants & Metal Working Fluids, Other Applications, Textiles, Leather & Paper

At Azelis, our partnerships with customers and principals remain at the heart of our activities. As a leading global innovation service provider, our entrepreneurial approach to doing business is reflected in our can-do attitude.

Across our network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance along the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated and unique digital service to customers and attractive business opportunities to principals.

Striving to create a positive impact on the environment and communities around the world, we are top-industry-rated by Sustainalytics. Azelis is a leader in sustainability.

We aim to provide effective, sustainable, and reliable solutions. Our business is your business

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