Account Manager

Posted 6 Days Ago
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San Francisco, CA
Mid level
AdTech • Marketing Tech
The Role
The Account Manager will drive revenue growth and client retention by managing relationships, identifying growth opportunities, and delivering tailored solutions to meet client needs.
Summary Generated by Built In

AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 10,000+ technology partners to create better, more meaningful customer relationships.

As an Account Manager, you will focus on managing and growing relationships with existing clients. Your primary responsibilities will include driving revenue growth through renewals, upsells, and cross-sells while ensuring customer satisfaction and retention. This role requires a consultative approach, strong relationship-building skills, and a deep understanding of client needs to identify expansion opportunities.

What You’ll Do:

  • Own the commercial relationship with existing clients by managing renewals, upsells, and cross-sell opportunities.
  • Proactively identify opportunities for account growth by understanding client needs and delivering tailored solutions.
  • Drive client retention and minimize churn by ensuring customer satisfaction and consistent value delivery.
  • Build and nurture trusted relationships with decision-makers and key stakeholders at all levels.
  • Collaborate with internal teams, including Customer Success, Product, and Sales Leadership, to achieve client business objectives and maximize account potential.
  • Analyze product usage data and client feedback to uncover growth opportunities and develop actionable insights.
  • Deliver accurate pipeline forecasts and track account progress in CRM tools like Salesforce.
  • Provide strategic recommendations to clients, showcasing AppsFlyer’s value and ensuring long-term partnerships.

What You Have:

  • 3 - 5+ years of experience in Account Management, SaaS sales, or customer-facing roles, preferably in Martech, Adtech, or Analytics.
  • Proven track record of driving revenue growth through renewals, upsells, and cross-sells.
  • Strong relationship-building skills with the ability to engage stakeholders across multiple levels.
  • Excellent negotiation, communication, and presentation skills.
  • Ability to analyze data and deliver actionable insights that drive client success.
  • Familiarity with CRM tools (e.g., Salesforce) to manage pipeline, forecast, and report progress.
  • Willingness to travel.

Bonus Points:

  • Experience working with Mobile Measurement Partner (MMP) platforms.

For our SF-based candidates, the expected On Target Earnings (OTE) are between $150,000 and $200,000 (including bonus or commission). The offer varies on many factors including market location, job-related knowledge, skills, experience, interview results, references, etc.

As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO

Top Skills

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The Company
HQ: San Francisco, CA
1,625 Employees
On-site Workplace
Year Founded: 2011

What We Do

AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships. To learn more, visit www.appsflyer.com.

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