Account Manager

Posted 13 Days Ago
5 Locations
Remote
Junior
Software • Hospitality
The Role
The Account Manager at BnBerry is responsible for managing relationships with hotel clients, driving revenue growth, and optimizing account performance. Responsibilities include negotiating terms, providing account support, collaborating with internal teams, and tracking performance through CRM tools.
Summary Generated by Built In

Description

Account Manager (US, EU, other markets - remote)
BnBerry is a TravelTech company, specializing in connecting hotels and resorts to online booking platforms. Our mission is to revolutionize the way accommodations maximize revenue and enhance customer experience through innovative technology and strategic partnerships.
Role Overview:
As an Account Manager at BnBerry, your primary objective will be to cultivate strong relationships with our hotel clients, drive revenue growth for their accounts, and optimize performance to achieve the highest results. This role is perfect for professionals who excel in fostering client relationships, providing strategic recommendations, and delivering results-oriented solutions.
Key Responsibilities:

  • Relationship Management: Build and maintain strong relationships with hotel clients, serving as their primary point of contact and trusted advisor.
  • Revenue Optimization: Analyze performance and listings for assigned accounts, identifying opportunities for optimization and implementing strategies to drive revenue growth.
  • Negotiation: Negotiate better rates and terms with hotel clients to maximize profitability and enhance partnership value.
  • Account Support: Provide support to Account Executives with administrative duties, including outbound calls, research, account turnover processes, and account maintenance.
  • Cross-Team Collaboration: Collaborate with internal teams, including business development, product, and customer support, to address client needs and resolve issues effectively.
  • Performance Tracking: Utilize CRM tools like Hubspot to track sales activities, manage client interactions, and maintain accurate account records.
Requirements

To excel in this role, you will need:

  • 1+ years of previous sales or business development experience, with clear Hotel Revenue/Reservations/Leisure Sales experience.
  • In-depth knowledge of the hospitality industry and reservations platforms such as Airbnb, Booking.com , etc.
  • B2B Tech Sales background is a plus.
  • A passion for learning and growth specific to B2B selling.
  • Excellent verbal and written communication skills, with the ability to build successful relationships with clients.
  • Previous experience with CRM tools like Salesforce and database management.
  • Ability to multitask and work efficiently in a fast-paced environment.
Benefits

Compensation and Benefits:

  • Competitive salary and a performance-based incentives.
  • Full-time remote position with opportunities for professional growth and development.

Join Us:
If you're a dynamic self-starter with a passion for client relationship management and a track record of driving results, we want to hear from you. Join us at BnBerry and be part of a team that's shaping the future of the TravelTech industry. Apply now and embark on a rewarding journey with us.

Top Skills

B2B Tech Sales
Crm Tools
Hospitality Industry
Hubspot
Online Booking Platforms
Salesforce
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The Company
HQ: Miami Beach, Florida
49 Employees
On-site Workplace
Year Founded: 2016

What We Do

BnBerry is a full service option for lodging partners looking to maximize presence on lodging marketplaces like Airbnb & Vrbo. Being subject matter experts on sites like these, BnBerry can help hotels realize the potential for this new channel of distribution. We are here to support your listings, all guest communications coming off these platforms and full account management that will introduce you to a whole new traveler. The hospitality industry is ever changing and this is a great opportunity to solidify the future presale of your property. These sites offer encouraging trends with long average lengths of stay, multi rooms per booking and longer booking windows. All hotels are looking to operate more efficiently while expanding revenue. BnBerry takes the financial burden off the property and will customize the technology to best suit you. Let our amazing, worldwide team help you welcome this innovative market into your destination today.

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