Account Manager

Posted Yesterday
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Taoyuan City
Senior level
Manufacturing
The Role
The Account Manager will establish and maintain customer relationships, sell products/services, analyze market potential, monitor competition, resolve customer complaints, and achieve sales targets. This role requires coordination with teams such as R&D and Marketing and involves high-pressure situations requiring excellent communication and negotiation skills.
Summary Generated by Built In

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

About DuPont Electronics & Industrial

Our industry-leading innovations, deep materials science expertise, and best-in-class manufacturing make next-generation technology a reality for our customers. 

We’re pursuing new technologies and performance materials that enable your designs to be smaller, more complex, more reliable, and more powerful than you could ever imagine. DuPont is a technology leader, serving the semiconductor, circuit board, industrial, display, digital and flexographic printing, healthcare, aerospace, industrial and transportation industries. Every day, we’re solving our customers’ biggest challenges and are honored to be their partner of choice. 

Learn more about our Featured solutions here: https://www.dupont.com/about/our-businesses.html

JOB DESCRIPTION

  • Establish, develop and maintain positive business and customer relationships.

  • Present, promote and sell products/services using solid arguments to existing and prospective customers.

  • Coordinate sales effort with team members and other functional teams such as R&D and Marketing.

  • Analyze the territory/market’s potential, track sales and status reports. Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

  • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

  • Account management on demand forecast, customer needs, problems and troubleshooting, interests, competitor activities, and positive/negative potential for existing or new products and services.

  • Expedite the resolution of customer problems and complaints to maximize satisfaction.

  • Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

  • Achieve agreed upon sales targets and key project milestones within schedule.

  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

REQUIRED QUALIFICATIONS

  • Bachelor or above degree in Material Science, Chemistry, Chemical Engineering or Business.

  • More than 5 year experiences in the Semiconductor industry and with Semiconductor Packaging is plus.

  • Fluent in communications with Mandarin and English.

  • Proven work experience as a sales representative or field/customer service role.

  • Highly self-motivated and target driven. Good team player. Could work at high pressure situations.

  • Excellent selling, communication, time management and negotiation skills.

  • Ability to create and deliver presentations tailored to the audience needs.

  • Relationship management skills and openness to feedback.

Join our Talent Community to stay connected with us!

On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the “Intended Electronics Separation”)*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Top Skills

Chemical Engineering
Chemistry
Material Science
The Company
HQ: Wilmington, DE
22,797 Employees
On-site Workplace

What We Do

Beware of recruitment scams! Please read important information for job seekers: https://www.dupont.com/careers/hiring-faqs.html

It's a time of incredible progress at DuPont — a time of momentum. It's the time for change makers, for the doers and pioneers, to create essential innovations the world needs. We aren’t just creating a better future, we’re working together to invent a better now. So bring your best self and join us in uncovering insights that will transform the world.

Why wait for a better future? Invent a better now.

Learn more at dupont.com.

Please take the time to review our comments policy before commenting on our page. http://dptn.ws/policy

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