Account Manager

Posted 3 Days Ago
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Kuching, Bahagian Kuching, Sarawak
Senior level
Information Technology • Software
The Role
The Account Manager will oversee account management for existing customers, focusing on maintaining relationships, revenue growth, and customer satisfaction. They will be responsible for implementing account plans and sales initiatives, managing sales processes independently, and facilitating cross-selling and up-selling with internal teams and suppliers.
Summary Generated by Built In

Job Purpose:

  • The Sales Manager will report to the Sales Director.

  • Candidates for this sales headcount must already have experience with sold customer relationships in this customer sector.

  • They will take ownership of bringing and be responsible for the entire life cycle of the assigned accounts.

  • The role will need to interface with Suppliers and Customers on an on-going basis for maximizing revenue, margins and customer satisfaction.

Responsibilities:

  • Build and maintain relationships with customers from working level to C-level management and ensure revenue growth for existing business customers, continuously improving levels of customer satisfaction and builds long term business relations with assigned customers.

  • Implementation of account plan and sales initiatives and achieve the assigned accounts targets, as agreed with Sales Director or Senior Sales Manager

  • Autonomous in managing assigned accounts day-to-day sales processes, quotations and Customer engagements.

  • Sell solutions and services to customers by leveraging technologies from major vendors and expertise from the Company.

  • Achieves significant cross-selling and up-selling of products and services through effective teamwork with other internal business units and suppliers.

Knowledge, Skills and Experience:

  • 5 to 8 Years of relevant work experience is required.

  • Required Education: Bachelor's Degree preferably in Business, Marketing, Computer or other relevant discipline.

  • Proven success in building relationship and business success with customers

  • Ability to communicate technical and business concepts and relate them to the Company's solutions and customer needs.

  • Ability to work independently and as part of a team.

  • Fluency in local language and English, both written and spoken

  • Experience working in a vendor or system integrator environment is preferred.

Key Skills

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates. 

The Company
HQ: Fremont, California
22,000 Employees
On-site Workplace

What We Do

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem.

We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.

At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

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