Account Manager

Company:Marsh

Description:

We are seeking a talented individual to join our Marsh Portfolio Solutions (MPS) team at Marsh UK. This role can be based in London or Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office. Working alongside the FastTrack Delegated Authority Underwriting team, you will be responsible for managing the relationships with the Insurers, working with UK and global business practices as well as the Mumbai FastTrack team.

We will count on you to:

• Serve as the first point of contact for day-to-day communications with brokers and designated clients (facility insurers), following up on correspondence.

• Work to strengthen and grow account relationships between MPS and the insurers.

• Provide training on processes and the Delegated Underwriting Authority (DUA) for Marsh broker colleagues.

• Address escalated issues and concerns in a timely and effective manner, helping to manage expectations, mitigate relationship risks, and apply judgment as to when to escalate major issues to senior level colleagues ensuring compliance.

• Develop strong relationships with professional internal and external counterparts.

• Support colleagues by managing day-to-day aspects for designated accounts.

• Mitigate account concerns or issues encountered, addressing problems in a timely manner and applying judgement as to when and what to escalate up to senior level colleagues.

• Ensure strong placement and process discipline – ensuring end-to-end tasks are completed in a timely manner.

What you need to have:

• We are looking either for a grad/entry level candidate or an experienced insurance professional.

• Ability to build relationships internally with peers within other departments is essential.

• Excellent communication and interpersonal skills.

• Highly organised and methodical in approach. • Ability to work under pressure, often to tight deadlines.

• Detail focused.

What makes you stand out:

• Interest in Underwriting/Broking as a subject or a previous track record ideally.

• Interest in the London market as a subject or a previous track record ideally.

• Good Excel and communication skills.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.